Dell :: SX 1647-USB Ports Stop Working
Apr 22, 2010
I just bought a studio xps 1647 from best buy and today the usb ports stopped working. They could not see multiple jump drives I inserted.
Is this a win 7 flaw or is something wrong with my laptop? It was in sleep earlier. My theory is that the laptop just didn't wake the ports coming out of sleep mode. I'm contemplating returning the laptop for another.
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Aug 5, 2014
I have a HP d103tx notebook that I bought some months ago and was working fine until this one day I installed the Intel® USB 3.0 eXtensible Host Controller Driver from the HP website.After installing that only USB 3.0 port work and not USB 2.0 ports. I tried uninstalling it but no love.. Tried reinstalling it but still no love.. Tried changing the settings to default through BIOS but still..
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Jul 13, 2012
I have a wireless mouse and printer plugged into the USB ports of my docking station and generally have no issues with them functioning. However, when I take my laptop off the docking station and then return it to the docking station, the laptop no longer recognizes the keyboard and also says that the printer is not connected. Once I restart they both work. I have also tried to unplug the wireless receiver for my keyboard from the docking station and plug into the laptop, but it still does not work without reboot.
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Apr 20, 2014
After upgrade to 8.1 HDMI port didn't work. Followed instructions to correct BIOS and graphice driver; HDMI works - however Silverlight no longer working with DMS.
Get error 6036 in Silverlight which is Graphics device's driver certificate is invalid
Have checked graphics driver and is all up to date
Machine is HP Pavilion 11 x2
Graphics driver version 10.18.10.3366
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Jan 28, 2014
The touch sensitive media buttons above the keyboard on my Studio XPS 1647 stopped working the other day. When I tried to turn my laptop back on the computer beeped a few times and the screen flashed a few solid colors and then went black. I had to turn the laptop off and on again and it booted as normal except the media buttons stopped working. They do not light up or respond to touch.
I have restarted the laptop, updated the Dell QuickSet drivers and the BIOS and nothing has fixed it. According to this post the media buttons need to be replaced. How can I do that and where can I buy the parts needed?
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Jan 18, 2013
After I updated the BIOS to A09 of the Inspirion 7520 my USB keyboard stop working. All drivers is instaled and the windows recognize the keyboard and the num pad is on its happens with 2 keyboards and change the USB port don't works.
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Jan 10, 2015
My touch screen stop working without any reasons that can make the touch screen out of order it's happen suddenly , but before it was working perfectly. Its Windows 8.1 bug or my hardware problem?
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Feb 25, 2013
I am using vostro 3450. Today I got a problem. Suddenly the flash light my webcam is stop working. But the webcam is still running. What can i do for it?
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Oct 11, 2008
I have an Acer 5100, and my Keyboard, and Mouse stop working.
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Aug 4, 2009
I have a problem with the Lap Top, HDX18-1070
Work on the first day on the Laptop, between 1 hour to 3 hours and then suddenly stop working!
After that, I close the Laptop, and re-operation of the new work between 5 minutes to 15 minutes
Several experiments have tried did not work for me either by the heat there is no final heat
CPU temperature of 36C to 46C
GPU temperature of 45C to 53C
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Apr 3, 2013
I have purchased a USB 3.0 hard drive, but it only works in my USB 2.0 port.I found what looks to be the solution in a previous thread linked below, however the link to one of the drivers in the thread no longer works.
[URL]
I have tried using the "Dell Driver Analyze Utility", but when I get to the stage where I need to run the "Dell System Detect" application I get an error.
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Dec 18, 2014
I have a problem on my Dell laptop Inspiron N4050, all USB ports suddenly stopped working, I tried to troubleshoot my laptop to fix the problem but it didn't work.
I upgraded the version of my BIOS, the chipset, and downloaded the latest version of the driver but still not working, I even tried to re-format my laptop but the problem is still the same.
My laptop is already out of warranty.
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Feb 20, 2012
I've bought 2 Inspiron N7110 laptops. Both have win7 64bit OS, and 2 usb ports (3.0 ports) are not working. I have all the latest drivers form dell's web page, but I can't get them to work. Is this a driver issue or this laptop series is affected by Chipset circuit design issue? Should I return them, or there is something wrong with drivers, and it can be fixed?
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Oct 7, 2012
I recently purchased the Dell Vostro 3550 (2 days back) and i just figured out that only one of the 3 usb ports are working.
1 USB PORT AT BACK (USB 3) not working
1 USB PORT RIGHT (USB 3) not working
1 USB LEFT (USB 2) works
1 USB LEFT (USB 2.0/ SATA) WORKS
Why not the other. I even updated BIOS.
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Feb 24, 2013
I bought a Dell N5110 last month but about 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.
When i go to the device manager and click on "Other devices" i have this device in list "Universal Serial Bus (USB) Controller" One of which have a yellow error icon of some sort. When i double click either of them this is the message i get:
The drivers for this device are not installed. (Code 28) &There is no driver selected for the device information set or element,To find a driver for this device, click Update Driver.
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Sep 4, 2014
I own a Envy Dv6 operating Windows 8.1... After one particular shut down, all my USB ports refused to work.
I checked my device manager and it showed that all my USB controllers are working properly, but under other devices three new unknown device showed up with an yellow triangle containing an exclaimation mark showed up. Right clicked and it says that the driver is not installed, but I can't seem to find any that the system is willing to recognise.Without USB ports these days, I find it difficult to function properly.
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Nov 4, 2014
I have a E1-571 with 3 usb ports. The one on the left works but the two on the right have never worked.
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Jan 19, 2009
my touchpad will stop working and then continue to work..
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Feb 14, 2015
I just bought an ACER E5-771G-54N6 and after 2 days my touchpad just stop working (Win 8.1 , 64-bit). This is obviously a software (driver) issue, and after researching and finding out that a Windows reisntall is the only solution, I find that hard to believe that this can't be fixed through a patch. These type of problems shouldn't be occurring on brand new laptops.
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Sep 19, 2014
I have a Hp envy dv7 notebook pc. Upgrade from windows 8 to windows 8.1 and my bluetooth stop working.Product name is HP ENVY DV7 NOTEBOOK.
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Mar 2, 2009
I have a DV5T and just the other day the USB devices stopped working, my printer, my mouse, etc.
They provide power, because when I plug my laptop cooler in via USB it kicks on, does anyone know how or why it won't recognize the USB devices?
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Oct 2, 2014
My usb ports on my HP Pavilion dv7-6b56nr Entertainment Notebook PC are not working. Windows 7 Home Premium 64 bit. Product # A1T84UA. No matter what I do I can't get them to work. When I go into device manager it is showing a conflict. When I try to update the drivers it says they are up to date. I even tried to do a full system recovery and if it wasn't for an image I saved my computer would have become a paper weight.
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Jan 7, 2014
I have a 11month old HP envy touchsmart m7 sleekbook and all USB ports quit working. I have GEEK-SQUAD tech support and after they uninstalled drivers are unable to restore and was told to have repair done on WARRANTY. Do I need to contact and send in or can be done in store? 1 year coming up in a few days
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Sep 4, 2014
I installed Windows 7 64-bit, on my notebook. After that I installed drivers for WIndows 7 64-bit from official HP site, but two USB ports not working, only one works. In device manager i have error on Universal Serial Bus Controler. Where I can find driver?
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Oct 19, 2014
Product: HP Envy 17 Notebook PC
Operating System: Windows 8.1
When I try and use the USB ports on my laptop, the system does not acknowledge the device is plugged in, nor allows the device to operate. There are no error messages and the safetly remove hardware icon does not appear. This problem began after I ran a couple of Windows Updates before shutting my computer down for the night.
The devices worked properly before but have since stopped. Multiple devices have been tried, but to no avail.
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Jun 7, 2013
The touchpad on my Inspiron 15z freezes-up a few times a day; the cursor suddenly won't respond and buttons stop working. Restarting the machine usually fixes the problem, until the next time...
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Mar 9, 2013
My laptop's USB ports are no longer working. I believe that some internal circuitry got fried after I plugged in a USB powered device that had its own power supply. I don't remember exactly what I did because it was while ago. I still like to use the laptop, but without USB its uses are quite limited.
When I plug in a device, nothing happens. It is neither powered nor recognized. All USB ports are affected.
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Dec 25, 2013
The USB ports on my new E Port II docking are not working with my new Latitude E7240 Laptop. Full configuration of the laptop is below. Talked with Dell and they sent me a replacement docking station but the same issue surfaced. Looked at the Device Manager and no extra USB ports show up when connected to the docking station. The side laptop USB works fine when the docking station is connected.
Computer Model Latitude E7240
Shipping Date 11/16/2013
[Code] .....
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Nov 12, 2009
i have a sony VGN-FW463J/B and it turns out that none of my usb ports are working. i tried to like uninstall the usb controller (not sure if i did it right) and it didnt fix the problem at all
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Jan 3, 2015
When I recieved my Y510p about 8 months ago, the usb ports worked perfectly fine. Around October they stopped working properly. The only solution which I found to work was doing a system restore. When I did this, an Unrecognized Device in the Device Manager was no longer unrecognized, and was instead replaced by USB xHCL (or something along those lines). However, as soon as i restared my computer again, the ports broke, and the unrecognized device reappeared. Repeating the restore followed by a restart breaks the ports every time.
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