Dell :: SX 1647-USB Ports Stop Working

Apr 22, 2010

I just bought a studio xps 1647 from best buy and today the usb ports stopped working. They could not see multiple jump drives I inserted.

Is this a win 7 flaw or is something wrong with my laptop? It was in sleep earlier. My theory is that the laptop just didn't wake the ports coming out of sleep mode. I'm contemplating returning the laptop for another.

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I have purchased a USB 3.0 hard drive, but it only works in my USB 2.0 port.I found what looks to be the solution in a previous thread linked below, however the link to one of the drivers in the thread no longer works.

[URL]

I have tried using the "Dell Driver Analyze Utility", but when I get to the stage where I need to run the "Dell System Detect" application I get an error.

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My laptop is already out of warranty.

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I bought a Dell N5110 last month but about 2 weeks ago, the USB port to the right side stopped working completely. And just today i noticed the USB port at the back has also stopped working. I now only have the left side port working and fear that may seize to work soon.

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Computer Model Latitude E7240                            

Shipping Date 11/16/2013                            

[Code] .....

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