HP Pavilion Dv6-7138us Audio :: Tone Controls Apply Button Grayed Out
Jan 18, 2015
Under Control Panel, Sound, Speakers and Headphones Properties, Tone Controls Tab, the Apply Button is grayed out for my Bass/Treble settings which reset to 4 every time my PC restarts if I change them. I cannot set the Bass/Treble levels permanently where I want them (Bass - 4 and Treble - 0) because the Apply Button does not work. I have two identical models of this PC with the same problem - both HP Pavilion dv6-7138us with Beats Audio and AMD cpu. Can the Apply Button be fixed? The Beats Audio Control GUI (also in Control Panel) has Bass and Treble settings that remain where set.Perhaps Beats is overriding Sound in Control Panel? I have a boxed Windows 7 32-bit installed on another PC and Sound has different control options - no Beats Audio. I would think if Beats modifies Sound controls in Control Panel, those controls should work. Otherwise, the modified Sound controls would not be there unless they are there in case Beats Audio is uninstalled or disabled? I see no way to uninstall or disable and have no desire to uninstall. IDT Audio is listed in Programs and Features.
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Nov 10, 2014
My sound has suddenly stopped working on my laptop. Speakers are enabled and set as default, but it fails to play a test tone.
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Oct 1, 2014
I have Hp Pavilion 15-r077TX. From two days I am getting an isssue that no light is displaying when I mute sound through sound key i.e f6 .
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Jan 24, 2011
Pavilion dv4 - 1120us - no sound although all checks out as okay and working - but external mute button stays on
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Oct 13, 2009
I took delivery of a HDX16 - 1030EA last week. The MUTE button works but does not go white, it is continually red even when sound is playing. I have uninstalled the quick launch software & re-installed same. No difference.
I am running Vista home premium 64 & used the 64 drivers.
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Aug 12, 2012
HP Pavilion dv6 1335 TX - Notebook PC (New Zealand).Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
Processor Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name Microsoft Windows 8 Release Preview
Version 6.2.8400 Build 8400
System Type X86-based PC
All drivers operating normally and were checked for updates which were not required.
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Aug 10, 2014
I have a problem with my notebook. When I power my device everything is fine, but after ... let's several minutes sound disappears. The strange thing is that "mute button" on my keyboard is not responding too, when I hit it theres no orange light and one the screen appears a lvl of volume ( normally it should be a crossed volume lvl). When I want to play Spotify or something like that it says that my Audio card is used by another program... The funny thing is that when I did something like "stress test" (I played Spotify when sound worked just after system start) sound was working for about 6 hours and everything was fine.
System: Windows 8
Model: Notebook HP Pavilion g6-2310sw
Also I'd like to add that every system restart fixes that problem but only for a while (several minutes).
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Jul 4, 2013
There is no options in the bios such as the secure boot is grayed and how to know if the components in my notebook is connected correctly ???
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Sep 18, 2014
I have an HP Envy Ultrabook 4-1130us and the F6, F7, and F8 buttons aren't working as command controls for music anymore. All my other F1-F12 buttons work except those three. This has happened before and I thought it was due to iTunes not being updated. I updated iTunes and the buttons still aren't working. I ran a diagnostic test on my keyboard and the test says that nothing is wrong-which is partially true because every other button except F6, F7, and F8 are working.
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Dec 4, 2009
Sony Viao (NW series at least) have a quick boot feature for access to the internet without fireing up your operating system. Hit the special quick access button and away you go.
Guess what, if it is a computer for your child you cant even turn the button off or set it with a password. It resides on your motherboard any parental controls mcafee or otherwise are useless. The system for the quick access is by devicevm and is called splashtop.
how to control this, keep in mind this runs straight off the motherboard and windows is not fired up.
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Mar 3, 2011
The brightness control keys (f2 & f3) on my pavilion dm4 stopped working all of a sudden. I'm operating windows 7 64bit. I've tried reverting to previous system restore points. I've also installed the BIOS, Intel chipset, and graphics drivers. All the other function keys are working properly, just can't change the brightness. Right now it's stuck on the brightest setting. I'm getting terrible eye strain from the screen.
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Apr 11, 2013
I was wondering how much you are into the diagnostic beeps our Dells now and then are providing.
A friend of mine used an external multi battery (suitable for other devices and laptops) devicee to charge her laptop (I believe it had something to do with solar energy..?) That didn't work out so well and afterwards the laptop smelled after burning rubber.
She handed it over to me but so far I didn't find out what the sound means. I read through the official service manual. The only suggestion I am getting is that I should contact a service provider. However, that does not seem to be most cheap solution.
Respective sound is provided : [URL] ....
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Aug 30, 2012
I am using an HP envy 4 notebook PC about three days old. After updating everything from windows update and from HP, the mute button no longer lights up on the keyboard when I have the sound muted. I can see that it is muted from the taskbar in the corner, but it usually lights up orange after it has been muted, and now it no longer is.
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Nov 2, 2013
I have a hp pavilion 15-e078ea, core i5 processor, 2.6ghz, 8gb ram, windows 8.1 64bit....
After updating windows to 8.1 the dts audio control panel will not allow me to use audio enhancements or
the graphic equalizer....
I have looked on hp support and done all driver updates and it is still not working....
I am assuming this is a software issue. will there be an update?
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Nov 2, 2013
Yesterday I uninstalled IDT Audio driver by mistake. Now my NB doesn't have any sound. Where can I download the IDT audio installer for my NB?
Version that I use is showing as Windows 7 64 Home Prem OA.
Product Number: B5A09UA#ABA
Model Name: HP Pavilion g6-2040nr Notebook PC
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Dec 17, 2014
HP Pavilion dv6-7030tx Entertainment Notebook PC
Windows 7
Intel i7-3610QM CPU @2.3GHz
8Gb Ram
I have no audio. It has been previously working, but suddenly stopped. On the small speaker icon there is a red cross indicating "No Audio Output Device is enabled" When I log on to the computer i get a window that says "CWindowsSystem32AUDIOSES.DLL is not designed to run on Windows or it contains an error."
I have attempted to Troubleshoot but unable to get any sound. I have updated the Audio driver, but it is the up to date driver.
Device Manager: - Sound Video & Game Controllers
Bluetooth Hands free AudioCyberlink Webcam Virtual DriverIDT High Definition Audio CODECIntel Display Audio
I have followed the instructions in Testing for Hardware Failure on HP Support.
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Sep 20, 2014
I need a driver for Altec Lansing speakers with Dolby Advanced Audio, win7 64 bits. Model hp pavilion g6 2244sa.
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Oct 27, 2014
I have updated my HP Pavilion G6 2242sf to Windows 8.1 and the sound quality is not as good as in Windows 8 : In the Dolby control panel the equalizer works but switch the Dolby Advanced Audio checkbox has no effect so there is no more surround virtualization and the 3 effects "Movie", " Music", and "Voice" are not working anymore.Now my laptop speakers sounds choppy.
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Dec 26, 2014
I downgraded from win 8 to win 7 with a clean install and although I have the sound workling I cant find the correct driver in other forum posts to get beats audio installed. Link to the correct download :
Also I would like to get the on screen volume indicator back.
Pavilion -15-p145na
Windows 7 home premium 64bit
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Dec 14, 2014
After i installed windows 8.1 64 bit on my device, the audio beats control doesn't appear and i don't know if it's working properly or not, and i don't know if it's built in the original speakers.
My Device: HP Pavillion 15-p150ne
OS: Windows 8.1 64 bit
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Feb 9, 2012
I have a HP Pavilion G6-2252sa Notebook running Windows 8 and I have just installed 8.1. All is OK, except the equalizer function in Dolby Advanced Audio V2 is no longer working. You can still move the equalizer sliders but the actual sound quality remains the same. It just sounds flat as if all sliders are permanently set at zero.
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Nov 21, 2014
reinstalled windows 7 and beats audio is missing.
Product name: HP Pavilion dv6 Notebook PC
Product number: A5F76AV
Windows 7 Home Premium 64-bit Service Pack 1
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Aug 11, 2014
I have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
I checked all my browser settings aswell and nothing is wrong.
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Aug 15, 2014
i have hp pavillion dv6-6154tx . Actually, by mistake my beats audio driver/player is uninstalled from my laptop. Can u tell me how to re-install it?
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Mar 5, 2014
i need dolby advanced audio driver for HP Pavilion g6-2321ee Window 7 64bit
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Mar 5, 2014
I am using a HP Pavilion dv4 Notebook PC, Product #WA683UA#ABA. There is red X next to the Speaker icon. When I hover my mouse over the Speaker icon, I see the following message, "the audio service is not running." How do I correct this issue?
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Sep 23, 2014
The speakers on my HP Pavilion DV6 Beats Audio laptop stopped working and there is absolutely no sound coming out from it.
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May 30, 2014
I have a Pavilion 11x365, from day one when playing videos via the web I get an audible crackling, having contacted Hp support initially the Drivers were re-installed which did not work followed by a system recovery which has also failed to solve the problem, I returned the notebook for a replacement having received the replacement it also displays the same problem. using headphones or Bluetooth speaker, the crackling is not present.
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Mar 2, 2013
I running my Dell XPS in Windows 7 64 bit and recently I upgraded my realtek software from Dell website, and now I can't find either my Waves maxxaudio default software or a way to make that tactile botton to work.
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