Sony :: The DVD Drive On My New VPC-Z11DGX-SJ Does NOT Work
Mar 19, 2010
It can't read DVDs, nor CDs nor (obviously) write to either media. That's a first. And I've bought entry level laptops before (for others ) - but I've NEVER had this problem before. $2,000 sure doesn't buy what it used to.
Windows Explorer can see the drive and it definately has power, but there's some sort of defect that prevents reading or writing (I'm guessing either the optics or the laser emitter). Either way, now I have to wait about a week for someone to show up on site to replace the optical drive.
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Aug 9, 2009
when you put your laptop into standby, does your DVD drive still work, as in, can you press the eject button on the drive, and it will turn on and activate the ejection mechanism? Shouldn't this normally be off?
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May 17, 2009
the Matsua UJ-225 the only BD drive that will fit in XPS1530?
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Oct 2, 2009
ever since I put on Windows XP when I first got my M1330 DVD drive does not work? it plays DVDs but does not burn?...burns CD-Rs just fine...
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Feb 7, 2013
IÂ received an SSDÂ I purchased from amazon today but realised I have no Windows 8 DVD, so I'm not sure how I'm supposed to make it my boot drive and put Windows on it if I have no DVD. What are my options ?
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Jan 19, 2009
Dell have sent me a replacement one which boots up fine, but I'm trying to get the old hard drive in my dead laptop to work in my new one (its better - western digital, 320gb 7200rpm). When I boot up with it in, I get the BSOD which says:
a problem has been detected... tech info: STOP: 0x0000007B (0xC958ABB0, 0xC0000034, 0x00000000, 0x00000000)
When I run the windows dvd to repair, it says it can't repair with th following error:
Root cause found:
Unspecified changes to system configuration might have caused the problem.
Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken= 275935ms
All checks before this error pass. Safe mode brings the same error. When I run dell diagnostics, I get this error:
error code 0147
msg: error code 2000-0147
msg: unit 0: optical drive BIST - OPU test failed .....
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Apr 21, 2009
This is absolutely crazy. The laptop came back to me in worse shape than it was sent off. C drive was wiped, several very large scratches that were not there before, and the CD drive simply does not work. I tried loading in a CD-R at first, and it didn't recognise it, though it might be the CD. Having the CD in at startup actually slowed down the whole boot sequence immsenely.
Since then I've tried it with several different CDs, DVDs, whatever and none of them work. The DVD drive just chugs a long and never gets anywhere.
I can't afford to send this back to be fixed now because 3 weeks was an insane time for me to be without a laptop. How costly/difficult would it be for me to replace the DVD drive myself?
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THis is the noise it makes
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Mar 2, 2009
Will it work? If so I'll be buying it
http://cgi.ebay.com/ws/eBayISAPI.dll...m=170307003375
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Jul 24, 2009
I'm trying to install a CD-Rom game (Dawn of war fyi) on my Studio 1537 but when I insert the CD in the computer nothing happens.
When I go to "My Computer" the drive reads "BD-ROM" (What does that mean), and if I click it nothing happens.
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Apr 9, 2009
The screw that holds the bracket in place at the top of the compartment, I stripped it.
I used the correct screwdriver but the screw is too tight. I am going to use a drill with a tiny drill bit to see it that will spin it.
Does anyone know if hard ware stores sell screws as tiny as those? I want to replace the screw but can't seem to find it at the Rona.
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Feb 28, 2013
This computer is 6 months old. It came with Windows 7, and I did install Windows 8 in October 2012. I have had problems ever since and neither Dell nor Microsoft can support. ANYWAY, until today, my DVD/CD player worked just fine. I used it every few days, but today when I went to use it, the door would not open. I notice the light next to the Open button is not lit up, but my device manager says it is in working order and the driver is updated.Â
I tried Ejecting from the device manager, but it does not work. When I ran the Dell Diagnostics program, it said that it was unable to run the diagnostics when there is media in the drive or the door is open. There is a game disc in the drive, and the game works, but I think it is downloaded onto the computer, so maybe does not use the disc during play?? How can the drive work and not the door? Is there anything I can do??Â
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Jul 22, 2014
I have an HP Pavillion dm4. My hard drive died so I installed a new hard drive. The original OS installed on the computer was Windows 7. I did not get a Windows 7 disk with the computer. If I order the Windows 7 recovery disk from HP, will it install Windows 7 on my new hard drive? I have the COA info.
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Mar 18, 2013
After turning on the laptop, the CD/DVD drive doesn't work though I push eject button and I can't insert a CD / DVD, but after executing "run test" from Pc checkup / My Dell support center it works ( ejects for inserting CD /DVD ) - The Drive is TSSD corp DVD +-RW SU-208 BB.
I have called Dell technical support for 2 times and even they updated the bois ,.... but still I have the problem.
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Dec 9, 2013
I installed a Samsung 840EVO 500GB SSD in my Precision M4400 last weekend. I managed to get it working but it only works in ATA mode. All others modes I tried brought me to the windows splash screen quickly followed by a blue screen that flashed so quickly I couldn't read it before the system rebooted. If I let it reboot it continues to do the same thing over and over. As I understand it I would really benefit from the performance AHCI offers, particularly when running multiple programs at once.
How I might get my drive working in AHCI mode?
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Apr 19, 2011
I have an HP laptop (pavilion dv7-1245dx) and the hard drive died. I had never gotten around to burning my recovery discs, so I ordered new ones from HP. When I installed the new hard drive and popped in the operating system recovery disc, it gave me the error message:
Â
"This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs."
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Error code: 0100-30FC-3602-3603
Â
The original hard drive was a Hitachi, 320 GB SATA
The new hard drive is a WD 500 GB SATA
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Jan 30, 2015
The hard drive on my Pavilion 4070-us crashed, so I bought a replacement drive - a Samsung SSD 850 EVO, 256GB. Â The problem is that I can't seem to get the recovery discs to work, and neither Microsoft or HP support me. Microsoft of course tells me that they won't support for OEM versions of Windows 7, and HP said that my product has been discontinued. I own a legal copy of Windows 7....
Â
What happens after I go through the installation process with the recovery discs is that instead of the Windows installation continuing like it's supposed to, I get "No bootable device -- insert boot disk and press any key". Â I'm desperate, I tried two different options - one was the minimal image recovery, the other one was a factory restore. Nothing seems to work. What can I do? Â By the way, the original hard drive is not *completely* dead - I can still access most of the data on it.
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Nov 8, 2014
I have an HP Pavilion g6-1d21dx Notebook PC that was originally installed with Windows 7 Home Premium. However, the hard drive started acting funny, so an SSD was put in its place and Windows 8 was installed on it. However, now I want to go back to Windows 7 Home Premium. However, I heard that since the hardware configuration of the computer was changed (via the hard drive), the OEM key (which I still have), wouldn't take. Will it work or will it not?
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Feb 26, 2009
who opened I believe Z and connected a hard drive to dvd drive connector while leaving dvd drive in for cosmetic reasons. Can't find this thread. Where exactly can the hard drive go? Inside the tray?
I am afraid there will be too much vibration if I put regular HD there. For this reason I would rather put there SSD but is there a way to make this a primary OS drive? Seems like last bios allows to boot from optical drive.
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Apr 11, 2010
Has anyone got the hybrid to work on a clean installed W7?
I cannot switch from speed to stamina without rebooting.
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Apr 29, 2010
I got my new Sony Vaio NW 275 with blu ray and the ati 4570. I formatted the HD and installed a new copy of Windows 7 64 bit. I also have Powerdvd and Arcsoft total media theater. When I launch one of these programs it will start fine. But when I click the play button to play either a DVD or Blu-Ray the apps both crash everytime. And they are all patched up to the latest version. Am I missing something here? Did I not install something after I formatted?
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May 17, 2010
I will be needing a new laptop and was thinking about the Z. I kept wondering if the screen is too small for doing some typing on MS office, and general work on the laptop
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Jul 24, 2009
I've just bought a new NW series laptop! =) But it's got Vista.. I want to install XP on it but the vaio site only seems to have Vista drivers, will they work on XP?
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Feb 18, 2009
My wireless switch on my Z seems to not function.
When I turn it off, I maintain my wireless connection. The light turns off, but my connection maintains.
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Mar 16, 2009
I'll just list the details below, kind of says it all. other than the fact that I am going crazy trying to getthe back light to work under Windows again.
Sony Vaio PCG K23
Raedeon IGP 345M video card
Monitor works up until Windows loads.
Monitor works when running Ubuntu. Repeated 3 times
Monitor works when at C: prompt.
External monitor works when plugged in to port.
If I look hard enough I can see my desk top on the screen so I know it’s there
Have run System Restore 6 times from restore disc that were made on first use.
Have run System Restore 3 times by pressing the F10 key.
BIOS was still at default values, but I reset it anyway
Windows XP Home SP2 and is completely up to date.
All drivers are as current as I could find.
Windows indicates all drivers are working properly.
Refresh rate is at 60HZ.
I know the monitor works as it works fine with Ubuntu. However I cannot run one of the primary applications
I need to use under Ubuntu so I have to have Windows loaded.
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Mar 25, 2010
after I put the parts back in, most of the keys on keyboard, touch pad, the sexy green light, the led light on the upper part don't work!
The graphic switch still work, the vaio, assist, special and disc reject button still work. Some of the keys still work like "w p s z '" and space bar
The left, right, down arrow work, up arrow doesn't work
Can't adjust the screen brightness even in the power option.
The fingerprint work.
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Jul 13, 2009
I have VGN-Z620D running Vista, and there is a problem with the touchpad. Sometimes when the laptop wakes up from sleep, the touchpad stops responding completely. It does not happen always but still often enough to be annoying. After a restart, the touchpad works properly again.
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May 9, 2009
I have a VAIO SZ3 an I decided yo make a win vista clean install, I installed all drivers and everything works correctly except the FN+brightness or FN+ any combination. But misteriously FN+volume and mute works, I don't know why.
I also realized that when I switch the button of speed and stamina the window that ask you if restart does not apear.
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Mar 29, 2009
I got frustrated using my Sony FW late last night and uninstalled the majority of the Sony programs that come on it.
Now the Fn + keys do not work and neither do any of the media buttons located on the top right of the keyboard
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Jan 13, 2009
i'm upgrading my Sony SZ680 with t7300 to t9300, but i found two different t9300 on the web which one is the correct one?
Intel Core 2 Duo T9300 CPU SLAQG
Intel Core 2 Duo T9300 CPU SLAPV
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Apr 6, 2010
Is there any way to enable the GPS on the Vaio Z with the Qualcomm chipset while maintaining wifi connectivity? I use Pdanet for sharing my 3g connection with my iphone and the only way to do this (other than using the cable, which isn't an option) is to use wifi.
I'd like to also have the ability to use the GPS functionality of the Z at the same time but because of a software restriction I can only use one or the other simultaneously.
I was wondering what the smartwi program actually does to enable GPS? Is it some sort of command it sends to the device?
I know on the earlier Z models with the Option chipset there was a command that you could use in hyperterminal to enable the GPS function, however it doesn't work for the Qualcomm and I'm unsure of whether terminal access is even possible with this device.
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