Sony :: Vaio Zhibernation And Sleep Causes Computer To Crash
Nov 8, 2009
I'm having the following issue with myVaio-Z550n:
On random occasions, when I set the computer to sleep or hibernate (they seem to trigger this problem equally), the computer screen will go black, the fan kicks into a steady overdrive and on/off button's green led remains solidly lit -as if the computer were still on.
The only way to fix the problem is to manually power down the computer by depressing the the on/off button.
It happened under Windows 7 RC and it is happening under Windows 7 32-bit home premium as well. I haven't used Vista for quite sometime so I don't know if is an OS-triggered issue.
Anecdotally, it seems to occur more often when I close the lid to put it into sleep, rather than do it manually through the start menu.
It also appears to be occuring with more regularity in recent days. Before it was like 10% of the time... now it is something like 30%.
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Apr 22, 2009
Do Vaio Z Series laptop owners use their laptop as their main primary computer or a secondary computer? Do Vaio Z series owners also have a desktop pc as their primary computer and use their Vaio Z Series as a secondary computer? Or is your Vaio Z Series laptop your one and only computer that you always use? Is it comfortable using the 13 inch screen for long periods of time?
Reason i ask is some people have more then one computer and some people just have one.
I'm just wondering if the Vaio Z Series laptop is a good choice as a main computer since it's got good specs and it's nicely portable but will the 13 inch screen be ok to use for long periods even at the higher 1600 x 900 resolution?
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May 26, 2010
maybe someone who knows how to get through to Sony can send them this image link
this has happened about 50 times since the 2 months i've had the computer... and i know it has happened to a lot of you too.
in fact, then it doesn't recover successfully, you get the BSOD and a reboot
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Aug 18, 2014
In November of 2012, my husband bought me an HP 2000-2b09 laptop (Windows 8 came with it). Anyways, a few months after my husband bought the computer, Windows 8 began slowing my computer down causing it to crash. A friend of ours had a copy of Windows 7, so I out that on there. It worked fine for almost a year until about a week or so ago. My computer somehow got Trojan and Malware viruses that I couldn't get rid of it no matter how hard I tried. That slowed my computer down dramatically.
So bad that I can't even play games on it anymore (I'm a huge Sims fan). I recently tried putting Windows 7 on it again. It worked, but the only issue is, it won't allow me to connect to the internet. I need to install the drivers for it, but I need to be connected to the internet to do it. Is there a way for me to get Windows 8 back on it without buying it? I don't have the money to buy that either. My sister purchased a "Windows Recovery Disk" for my father a few months back. I want to borrow it, but I'm not sure it would recover Windows 8.
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Sep 18, 2009
I have a Vaio VGN-Z46GD, that will not sleep/hibernate and now will not shut down either.
When I shut the lid, it sleeps for about 15 seconds and then wakes again.
Also, the same when I click the sleep button.
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May 19, 2009
This is specifically occurring on Z590, but may be there in all Z's.
If you have a USB mouse plugged in, and you go to sleep mode, and then disconnect the USB mouse, then when the laptop wakes up again, the trackpad does not work. If you plug-in the mouse at this point, the mouse works fine, but the trackpad is still entirely disabled. Vaio Control Center indicates the trackpad is still enabled, but no response at all from trackpad.
If you unplug the mouse, go to sleep, and wake up, the trackpad now works fine.
I am not sure when this bug was introduced, but can anyone replicate it as well? The trackpad seems to get disabled upon wakeup from sleep if the USB mouse was unplugged AFTER going into sleep mode.
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Apr 6, 2010
I bought a sony vaio laptop a little over 2 years ago. I never had a problem untill about 4 monthes ago. I got the "blue screen of death". It said something about the BIOS but would never stay on long enough for me to totaly read it. I went to Best Buy and asked if they had any ideas.
The guy said to contact Sony and get a recovery disk, so i did. I ran the cd but half way through it I got another blue screen that read:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time youve seen this stop error screen, follow these steps:
Check to be sure you have adequate disk space .....
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Apr 8, 2009
A common issue, but here is what I know:
My 1420 with a Geforce 8400GS will not wake up from sleep. I know that it is the graphics cards fault, because everything else seems to be fine when I poen the lid.
I am using laptop2go 185.20 drivers.
Does anyone know how I can try to fix this, or what geforce 18x.xx drivers still wake up properly with an 8400 gs?
I am committed to the non-dell drivers, because Dell is horribly out of date, and the performance boost I get from the newer drivers is very worthwhile.
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Feb 19, 2013
I bought my XPS 13 3 months ago and I immediately found out that there was a hardware failure when the computer goes to sleep. It refuses to reboot after I press the power button and instead I have to force shutdown before rebooting it. I disabled the sleep mode and it has worked fine ever since. However, recently I am experiencing it again. I think it's just that it went to sleep after I let it sit for some time, but I still want to resolve this issue once and for all.
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Feb 18, 2012
So, is it normal that by pressing Fn Key + any other key (on the keyboard) - computer wakes up from sleep?? Or is something wrong with the OS?
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Feb 21, 2013
I have a Dell Inspiron N5050 that unfortunately shuts down on its own or fails to respond when it goes to sleep mode. This doesn't happen every time it goes to sleep but it still happens quite frequently. When it shuts down on it's own, it displays a "Windows Did Not Shut Down Properly" message once it is turned back on. It very rarely displayed a Blue Screen of Death that mentioned something about drivers but this hasn't popped up in a while.
I've been in contact with a Dell representative for about a week now, having him call me every day to remote control my laptop and try something new. He updated all of the drivers he could find (I previously did this but he decided to go ahead and re-download them anyways), updated the BIOS (again, tried that already on my own), ran all sorts of diagnostic tools (the only one that he ran that I hadn't already run was the WinDbg X86 program), changed sleep settings (tried that on my own too), had me scan the entire computer for about 3 hours to check for hardware issues (It was one of the options under the F12 key when the computer first boots up and it came up clean), and yesterday he set up a new user account and had me use that for a day to see if the problems were linked to my profile (didn't even think about that one). It's actually caused the problem to occur more frequently to be quite honest. Today was especially bad, as the computer crashed 9 times and ended up deleting the newly created profile on its own in an attempt to repair itself.
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Jul 5, 2014
I've a dv7-4170us that's out of warranty and a dead battery. I cannot get the computer to wake from sleep mode.
I've removed the battery, the cmos battery, the hard drive, and the cd-rom drive. Nothing will wake this thing!
The wifi light is orange, the caps lock is flashing. The mute button is not lit. NUM lock doesn't have a light.
Nothing, not even a mouse, is plugged into the laptop.
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Feb 20, 2013
I have a dell Inspiron N5110 which is just over a year old. I upgraded to windows 8 not too long ago and my laptop has been just fine until today. When I close the lid or do anything to put my computer to sleep, it freezes up. The power button light stays solid and it seems like the computer is stuck. The only way to get it to do anything is to hold the power button down. My bios is updated to A11 which is the latest version. I don't know what else to do. Seems like I've tried everything but I can't figure it out.
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Jan 29, 2015
I would like very much for the USB ports (or at least one of them) to stay on when the computer is in sleep. I travel frequently and hotel rooms have limited power and I would like to keep my mobile phone plugged into the laptop. I've seen you answer a few questions on USB limitations and settings...
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Jan 5, 2009
I am having this problem with my USB flash drive (USB HDD powered from the USB itself seems to work fine). My flash drives are not operational after waking up from sleep in Vista. After a minute or so, it finally goes through, and it starts working. But right after sleep, for what seems to be an insanely long time, it doesn't respond at all. If I reconnect the flash drive, it starts working instantly.
Anybody have this problem with your Z and Vista?
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Apr 3, 2010
I had a weird issue with my new Z Series today. I wasn't home at that time and my girlfriend was using the computer to watch some videos online.
From what she told me the screen suddenly went black and she heard a constant noise coming from the laptop (probably the fan).
She called me and I confirmed that:
- the power was still on (green light)
- no SDD activity was present
- she unplugged the power cord but the graphics setting remained on speed (auto on)
- the laptop did not react to the keyboard
- Ctrl+Alt+Del didn't do anything
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Jul 26, 2009
Trying to get rid of these questionably useful programs -- but I don't see entries for them in add/remove programs in the control panel (or for any of the other useless VAIO software packages that come on OEM machines sans "fresh start")
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Sep 11, 2009
i did a reformat but during it, it froze up and i had to force a shut down. when i turned it back on it continued from the same place and finished fine it seemed. but then it kept freezing up every 20minutes or so, or when it seemed like the processor couldnt handle what was going in. i started to think maybe it was overheating so i set it to adaptive and put the fan speed on level 5. it still freezes up but it takes longer to do so. its really annoying. i tried reinstalling all the drivers and everything and it kinda fixed it but it still freezes up. anyone know whats wrong? im ready to just smash this thing because ive been having important things to do and it keeps doing this crap.
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Jun 8, 2009
I am looking at the Sony VGN-FW378J/B. One of the features I like about it is the Blu Ray. I rent mostly Blu Ray from Netflix as I have the PS3 and can watch them. My girlfriend doesn't so I figure I am in the market for a new notebook, I may as well get the Sony with Blu Ray and HDMI and I can take it to her house and watch Blu Ray on her TV through my laptop. I didn't think anything of it until I was listening to a computer show where they said that some computers won't allow you to play the Blu Ray through the TV.
They called it "mirroring" I believe. Either something in the hardware and DVD protected it from playing on the TV.
So My question is, has anybody hooked their Sony notebook to their TV through the HDMI cable and played a Blu Ray movie? And if it did work how was the quality?
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Dec 5, 2009
when i put my computer into sleep sometimes i slide it onto a table, or put it in my backpack (inside a case) and now and then it will be back on when i go get it again.....
I tested it out and opening and closing the lid/pushing buttons doesn't wake it, the only thing i can do to wake it is push the power button which is sunk in (its an sr series)
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Mar 22, 2009
it came with vista business installed, and replaced it with XP Professional.
so after that i realise that the clock changes automatically once i restart the computer.
the BIOS time is OK. and i have checked the clock config and all is OK.
can you tell me whats going wrong with it.
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Feb 23, 2009
I know this might have been mentioned b4 but I really donno how to search in a long Z official thread...
When I turn my Z into sleep, it seems so easy to be back on again if I put it into my cases.
Everything looks fine if I just put it on the desk but it's always back ON when I take it from my suitcase
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Apr 3, 2010
I know that in the power options you can change what pressing the power button does, but "lock" isn't an option. Before I upgraded to Windows7, I discovered how to set this but I can't figure out how to do it anymore.
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Jul 13, 2009
I have VGN-Z620D running Vista, and there is a problem with the touchpad. Sometimes when the laptop wakes up from sleep, the touchpad stops responding completely. It does not happen always but still often enough to be annoying. After a restart, the touchpad works properly again.
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May 7, 2009
thought that hibernate was better because it turns off the computer and saves battery except on my laptop the power button is defaulted to sleep so I would have thought that they would default it to that for a reason.
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Mar 21, 2010
my laptop,VGN-Z720D/B, can't switch to speed mode without restarting computer, which means I need to switch mode by turning off or restarting the laptop, I updated the BIOS and graphic drivers and reinstalled the whole OS by using recovery disc, it still doesn't work. Is it possible the hardware problem?
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Feb 13, 2009
After I put my laptop on sleep mode and shut the lid down, I always see the computer turn back on automatically after only a few minutes (I can hear the laptop working and the light turns green, although the monitor remains off).
Why is this so? The laptop also seems to turn off after a while it is turned back on from sleep mode.
I also notice my Z having a particular video error at times. That is, sometime, the laptop monitor turns black for a few seconds, turns back on at the highest brightness setting, and a error message pops up saying something about how it was unable to find a driver.
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Dec 2, 2009
This problem has bothered me since I have installed the windows7 rtm.
i am using integrated graphi card, everytime when the machine wakes up from sleep, and if the external power is unpluged, the screen starts to flicker, and windows 7 reports "displayer driver stopped working and have been recovered", looks like a driver problem, but i have downloaded from the driver from sony website and intel website, none of them solves this problem.
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Jun 12, 2009
Ever since Vista SP2, I have been experiencing issues with my Z690 Vaio. Wih hibernate, the laptop just restarts when I try to resume and gives the improper shutdown error. With sleep, sometimes the laptop refuses to start or gives the BSOD. Sony support, as usual has been lackluster.
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Jun 30, 2009
i was using a dell d610 laptop. suddenly a LCD creating a distortion and finally all picture are fully disappeared. and the next time when i start it again there will be noo display on LCD.i was shocked and now in trouble .
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