Vista HP
Have my critical battery level set at 5% and "shutdown" as the action to take. I reached this point yesterday and the laptop powered down OK, but I notice that the reliability monitor classes this as a disruptive shutdown.
Why ? It's just doing what it's supposed to do.
Is there any possibility of file corruption or anything. It seemed to shut down very smoothly.
I bought an ACER ultrathin S7 392 about 7 months ago and for the last month it has been shutting down unexpectedly when on battery but not when plugged into the mains. There is no shutdown routine, crash or error message it just loses all power. A second issue which may or may not be related is that sometimes when i attempt to shutdown the unit it restarts instead. I have sent it back to ACER support to fix but I think they just reinstalled windows and when they sent it back they had not fixed the problem. I have since contacted them again and they said it was fine when it left the workshop.
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Acer S7 392
Bios 2.09
Windows 8.1
I have an Acer Aspire V3-572PG (about 4 months old), and the machine shuts down randomly when on battery power. It's happened when moving it from one place to another, or with subtle shifts on my lap, and sometimes just typing triggers a shutdown. However, it doesn't happen when plugged in. Battery has been fully charged; it's not overheating; it's not the fan; it's not dust; and I've run comprehensive anti-virus scans.
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In the past, it's taken anywhere from an hour or two before it shuts down. Last night it happened simply when I unplugged the thing from the wall ... so, no moving/no touching of the computer, but shutdown when removing plug from wall!!???
New British poster here, please be gentle ;] !
I'm glad I found some fellow XPS users, maybe you could give me some advice.
I got my new(ish) M1530 yesterday (refurb from Dell Outlet, saved me £200).
Initially I was very pleased, its a lovely machine, but I then found a problem - its the curse of the random shutdown!
I first noticed it when running 3dMark this morning to demo the XPS.
It happens fairly consistently after a few minutes; the machine doesnt feel hot.
I phoned Dell support (took 1.5 hours) and they/we found it shuts down in the diagnostics tests too.
Conclusion: Replace motherboard, engineer booked.
However I have discovered it only happens when its on battery power - everything is fine on AC power.
I realize that there are several threads on W520 shutdowns, but I haven't quite found a similar problem to mine: A random, sudden shutdown occurs while the laptop is on battery. The problem does not occur when using the power adaptor. It also seems to have nothing to do with physical movement of the laptop, nor with power consumption/heat. After going blank from one second to the next, the laptop restarts. Seeing that the laptop works fine with the power adaptor, is there any reason to believe that components on the main board could be the problem? If not, I could just get another battery, even though this still seems ok.
View 9 Replies View RelatedI have an HP DV6560 and I have a problem with my battery. She discharge when the laptop is shutdown (no stanby).
All drivers are installed and updated.. bios, chipset, etc..
For information when the laptop is shutdown no alimentation is activ, I have tryed with un mouse USB.
Juste again, the battery discharge only when is plugged in the laptop. But when is plugged off, the battery no discharging.
Maybe is the remote control option who discharge ma battery when my laptop is shutdown, but I don't disabled this option in the BIOS..
I use my X201 for 4 years now without any trouble. The original battery getting worned out, I replaced it with a 9Cell Duracell (Sanyo) one.
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Since then and only when I use the new battery, AC unplugged, my laptop randomly shuts down with no warning. No overheating issue.
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The Win7 logs point to powerfailure (Kernel Power at restart shows error 61)
I have this problem when shutting down my laptop. It goes screen where it says logging of, shutting down etc. right after that it seems like it has been shut but instantly "Acer screen" appears and Windows is starting again. So the only way to shut the laptop is press and hold the power button.
Starting my laptop again, after it been shutdown by pressing the power button, date and clock time are showin wrong. Date is January first 2006 and time is something.
I had this problem couple of times. First time i just reinstalled Windows and it worked for a while but then it appeared again. I did some investigate and noticed that some people had this kind problem with Vista SP1. So i reinstalled Windows again now i didnt even install SP1 and the problem came already.
I thought about updating BIOS but if this isnt about it it could go worse. Oh and i have Windows Vista Home 32bit.
heres my laptop spec:
Notebook specifications
Acer Aspire 6920G-814G32Bn
:: Processor
Intel Core 2 Duo T8100 2.1 GHz
:: Mainboard
Intel PM965
:: Memory
4096 MB, DDR2 PC5300 667MHz, 2x 2048MB, max. 4096MB
:: Graphics adapter
NVIDIA GeForce 9500M GS - 512 MB, Core: 475 MHz, Memory: 400 MHz, ForceWare 167.64, 7.15.11.6764
:: Display
16.4 inch 16:9, 1366x768 pixel, WXGA Acer CineCrystal HD TFT, glossy: yes
:: Harddisk
320 GB - 5400 rpm, 320GB 5400rpm WDC WD3200BEVT-22ZCT0
:: Soundcard
Realtek ALC889
:: Connections
1 Express Card 54mm, 4 USB, 1 VGA, 1 HDMI, V.92 Modem, 1 Infrared, 1 Kensington Lock, Audio Connections: headphones (S/PDIF), microphone, Card Reader: 6in1,
:: Networking
Atheros AR8121/AR8113 PCI-E Ethernet Controller (10/100MBit), Intel Wireless WiFi Link 4965AGN (abgn), 2.0+EDR Bluetooth
:: Optical drive
Mata BD-CMB UJ-120 ATA
:: Size
height x width x depth (in mm): 44 x 275 x 385
:: Weight
3.28 kg Power Supply: 0.51 kg
:: Battery
48.8 Wh Lithium-Ion, 4400 mAh, 11.1V
:: Operating System
Windows XP pro sp3 patched
i have this shutdown problem. it started since i installing windows 7 into my laptop. my computer turns of itself after 10-30 seconds after an OS boot. except on safe mode option. the computer works fine on safe mode. at first, i thought that this due to software problems. then i think i should wipe out my OS and install new OS.but unfortunately, my laptop turns of itself while installing the OS!. this sound weird isnt it?
ive tried to use multiple OS to be installed. win7, vista, and even unbuntu OS also. but the turn off problem still occurs..
ive read from other post about the thermal issues, doing some patches at BIOS download from acer websites. now, im running on v1.14 for my BIOS. still. the turn off issues still occurs.
so, ive tried to look for the hardware malfunctions since trying to look at software problems cant find a clue.
after doin some reasearch and testing, ive notice that by disabling my duo processor in device manager, the computer works fine. by using single core processor now makes my laptop works fine. but surely, im running on low state now.
should i change my processor?
I have a Aspire 5520-5912 laptop I am trouble shooting for a relative that randomly shuts down just before, or shortly after it boots to windows.
I have tested the hard drive in my Desktop and scanned it for viruses, swapped out the memory, re applied thermal paste on the cpu heat sink and made sure it was not clogged with dust.
I think I have it narrowed down to a bad MB or CPU but was wandering if anyone else has had any issues like this and what the problem was.
This weekend, the laptop just shutdown without any warning! I switched it back on, and then after 30 mins, the same issue! I checked the battery, and was charging OK.
Now after the last unexpected powerdown, it has been non responsive ever since and cannot turn it back on.. I dont think its the battery, cos it was charging before it died....
I have bought aspire one windows xp version last week. It happen today when I try to start the notebook it only can stand for about a minute and after that it shutdown automatically. I have connected it with power supply but it still happened.
View 9 Replies View RelatedAfter installing Win7 (Acer Upgrade) on my 4810TG Timeline I experienced two unexpected shutdown, with BSOD during the start (right after boot screen). Any similar behaviour or solution?
View 4 Replies View Relateda while ago (month?) i buyed my new Aspire 5315. I installed additional RAM (Kingmax SODIMM 1024MB, DDRII533, CL4, PC4300), and after that - laptop after some time (may vary between 1 - 3hs, by room temperature and running processes, and if charger is attached or not) goes hot (at the place where ram is) and shutdowns by itself.
Here will be more detailed specs. (ask if there's something missing)
Could be the voltage wrong? As i said - it's totally new laptop, i think this wouldn't be a dust problem.
at BIOS - there is no voltage settings, and it doesn't show any temp, etc. I installed SpeedFan, it shows 35° for HDD and 50° for Temp1.
I cannot turn off my acer laptop since windows 8.1 update.. whenever i do shutdown, it simply just restart after shutting down.. i dont know how to turn off my laptop.. also sleep and hibernate seems not functioning, in a couple of seconds it awakes again..
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I tried the every thing about the power management to untick something about fast startup.. still no luck
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And i forced to shutdown my laptop during startup but it cause me a problem.. It wont power on.. and it seems dead but when i plug the power adapter the battery is charging but no signs of powering up(no power led, just battery led) whenever i press the power button.. i tried dispersing the static electricty but no luck.. the only option that solve my problem on not powering up is to disassemble my laptop and remove cmos battery. then i assembled it back.. it shows 1 blink of power led whenever i plug in the ac adapter without the laptop battery plugin.. and then it powers up again after i press the power button.. what a relief.. but it doesnt fix my shutdown problem..
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the only thing i havent tried is BIOS update.. but im having problem right now..
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i tried last year to update my BIOS after that it went wrong the black "screen of death" they call.. so i sent my laptop to service center.. and it fixed!..
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I tried lately to update my BIOS but it says that i have already an updated BIOS version 2.19.. i guess this is the bios version installed by service center.. how can i apply the BIOS posted on ACER website with the latest version 2.15?
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If i want to turn off my laptop, i simply close the lcd monitor to remain it in sleep mode..
I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1 ... I've Updated the Bios and downloaded the drivers from the support site.
I've done a recovery to default factory settings and tried again......no luck
I installed windows 8.1 after i installed al windows updates.
I have also tried disconnecting from network and turning off wifi from the signal strength icon as well prior to shutdown. When the adapter stays open when I return to the laptop and connect again it shows that i have been connected via the adapter for days at a time. This eventually leads to the connection being clogged up and causing timeouts preventing me from connecting to the net. I stopped ittwice but dont know what I did.
View 6 Replies View Related My battery has not held more than about a 45-second charge since 2009; however, the AC adaptor seems to work fine, and the Power Management icon always tells me that I have a full (i.e., about 45-second) charge and that the AC adaptor is plugged in.  Today, just after I disabled the Acer Tour Reminder, CyberLink PlayMovie, and Microsoft Office OneNote (because I never use them and I wanted a faster startup), I moved some program icons that I didn't need or that were already on my Quick Launch tool bar into the Recycle Bin.  Suddenly, the notebook make sort of an electronic squeaking sound and immediately shut down--black screen; no lights. Â
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I unplugged it, checked to ensure the battery was properly seated, felt to make sure it did not feel hot anywhere, plugged it in, saw that the lights were showing on the adaptor and on the front left edge of the notebook, turned it on, and selected normal start; it started up again.  It ran for at least three minutes (which, because of the battery, it would not unless the AC adaptor was functioning) and then, after I moved a few more icons to the Recycle Bin, it suddenly shut down again in the same manner. Â
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I started it again and it has now been running long enough for me to look up my Acer Forum registration information and update it after resetting my password. Â I am writing this on another notebook. Â The Acer is still running, but I want to ensure it doesn't shut down on me when I am in the middle of a project.
i am using acer aspire 5600 xp/vista and LION battery.
my battery had memory effect once and could work for like 15-20 min.but its indicator worked fine at that time.
but now memory effect is gone and i am now facing a new problem.
At full charging, system shows that battery is not connected even it is connected.even if i unplug the AC supply still it thinks that notebook is running from AC supply.During this period i cant use my laptop keyboard and touchpad.I Can use only externally connected keyboard and mouse.
While notebook is using the laptop battery(Ac Unplugged),after sometime it detects the battery and the indicator shows 7% of battery time.Then my notebook keyboard and touchpad starts to work and then this percentage decreases to 0%. The time between shift of percentage is approx 10 min . Even On 0% the battery works fine and works for like 15 min. Overall Battery can work for like 1 hr 30 min approx(Low Performance).
My main problem is i cant use my laptop keyboard and touchpad while the battery is fully charged. i have to drain my battery in order to use keyboard and touchpad.
Does the laptop need frequent shutdown, in case if we are leaving it all the time by turning off the display/screen, while downloading or leaving it to do any other background task like defrag/scanning/downloading while we aren't on laptop?
does anyone here completely turn off laptop without leaving it to sleep/hibernate mode while we aren't using it?
do leaving the laptop without turning off does causes any problem to laptop?
i have closely monitoring the temp as i leave it on all the time while downloading and not doing any-other work on it, so leaving the laptop on always does cause any problem .....
My MacBook Pro used to shutdown in about 6 seconds. Now it takes over 40. I've added and removed a lot of software over time and am wondering if there are shutdown procedures being run where the software doesn't exist (resulting in a long search for shutdown programs that ultimately fail). Could someone tell me the filename and directory of the file that calls other scripts to shutdown? I'd like to take a look at this file to see if there's stuff in it that shouldn't be there. Alternative a shutdown log (if such a thing exists)
View 10 Replies View Relatedi have a dell inspiron b130 and every once in a while the thing just shuts off lke the bat has been takin out, no shutdown process or nothin. i know the battery is shot, i was just wondering if its the cord or the ac jack on the computer itself? i can mess with the cord by the computer and i can get it to work. but also the cord has been chewed on near in the middle between the ac plug and the power brick....
View 12 Replies View RelatedI have the Dell Latitude D820, and my problem is this...............
When I go to Start>Shutdown
It goes through the motions as in it's shutting down.
But then it will stay on the Wallpaper image, with no Icons and it will just stay on till I hold down the power button.
I want to be able to go to Start>Shutdown
So it will shut down all by its self, so I don't have to hold down the power button!
I've noticed that when I shut down the computer, just before everything turns off I hear a loud(ish) click from the back of the computer. Same sort of noise as when you turn on a light switch, maybe a little sharper.
At first I thought it might be the speakers, but not so sure. Anyone else have this? It might just be hardware turning off
i just wanted to know how high the temperatures on the m1530 can go until the computer shuts down ( for CPU, GPU, and ACPI )
I ask this because my lappy will suddenly restart after some stressing while OCing my GPU to 625 core, 890 mem. (no i dont want you posting that its my fault, that im an idiot, that i shouldnt OC this lappy and such)
Its usually stable when gaming (ie. Team Fortress 2), stays at 72C CPU and 81C GPU OCd, but when i try a heavier game ( EVE Online) it will restart after about 20-30 minutes of use.
I have an Sony laptop and when I shut it down I cant turn it back on unless I take out battery and reinsert it. The LED for power stays on until the battery is taken out. I can restart the laptop with no hassle, the problem only occur s if I shut it down and come back and try to turn it on. Other than this problem the laptop seems to be working fine
Configuration: Windows XP
Sony Viao PCG-GR370......old
Sometimes the laptop when started wont go past the blue screens. Also sometimes it wont turnoff. I suspect it might be because of usb devices, but even still i get the problem. It's really annoying because MBP is supposed to be a flawless device.
View 5 Replies View RelatedI was using my laptop and suddenly it shutdown. I thought ot was some kind of battery probelm and i change it but same result i check ram and processor too but all are fine . Laptop shutdown after 10 to 15 sec . The fan speed increases before shutdown.
View 3 Replies View RelatedI have a Dell XPS L702X that I bought June of 2011. It has been working fine up to this point. I ended up replacing the battery but other that that it has been a dependable champ.
Today I upgraded the video drivers. I fired up World of Warcraft and was checking out the new settings when the laptop just shut down. I tried the power button but nothing worked.Â
I unplugged it from the wall, removed the battery and pressed the power button for ten seconds. I put the battery back in, plugged it back into the wall, still no power up.Â
The wall socket is good, the power supply is good (i get the glowing LED at the end of the power cord) and (as stated) the batter is practically brand new (got it a few months ago)
I'm guessing power supply or motherboard failure. If this is true how much am I looking at to get it fixed? or am I better off buying a new laptop?
I was using my Dell XPS 15z when it turned off (didn't shut down). The system made a click noise and then it was gone; it will not power on. I get no battery lights and I get nothing when pressing the power button. I verified the AC adapter is working. When I plug the AC power in the wall socket, the light comes on; however, when I connect the Ac to the laptop the power light goes out on the AC adapter. The system was not hot, no burning smells. There appears to be substantial number of XPS systems experiencing the same failure. I have tried a second AC adapter and no joy. I have read most of Dell's responses to this same issue. The fell its a motherboard failiure. Has Dell issued a recall for XPS 15Z since this is a known issue?Â
View 11 Replies View Related