I recently called Dell to have my laptop repaired and they told me a technician was going to call me which he did, but my schedule was too busy so we rescheduled for last Friday but he never showed.
I called him Friday afternoon and he said he was going to come on Saturday and again he never showed.
I decided not to harass him and call him again and now it's Monday afternoon and there is no sign of him
Today I had my laptop's dvd drive replaced while i was gone to work.
I had someone watching the Dell technician while he was working on my laptop.
After I came home, my friend notified me that the technician used a power screwdriver to remove the screws from my laptop. After I inspected the laptop, I noticed one of the screws is close to getting completely stripped out!
Has anyone ever experienced this before? I don't know what to say, considering they are not even suppose to use a power drill to remove the screws at first place.
What if you sent it back because it was defective? Will they strip the working parts and use it in their next new laptop build, or will it go into their spare parts collection?
I recently purchased a refurbished M4400 and have had a sizable amount of problems.
Dell is in the process of trying to rectify my problems. I am considering returning this notebook for a refund.
Has anyone had experience asking for a refund? If so, did Dell try to offer any incentives (a money discount/credit, etc.) to try convince you to keep the notebook?
I've discussed this machine in other threads, but it wasn't until now that I found out that a restocking fee was charged.
The machine in question had problems with a wavy keyboard and an eject button that would stay lit, then go off and eject a disc at random. This happened multiple times. I also had a problem at boot up, where the machine made a ringing noise for over one minute, then booted up. Given these problems, I called Dell to return the machine after having it for two days.
The machine was a "Previously Ordered New" Inspiron 1537 from the outlet. I think it's not too much to ask that it be free of defects out of the box. If there are multiple problems, then one should be able to return it within 21 days for a full refund.
If you find yourself in a similar situation, my advice would be to make sure someone in Tech Support logs in the system the problems you are having. I didn't realize that this was necessary .....
I just brought a Hp Pavillion 15 Notebook (Windows 8.1), and its been working fine. Ive been in a skype call with my friends while playing a game (meaning skype is minimised). But all of a sudden, the sound stops and i can hear my game, but not skype. I maximised skype and then my friends could hear me and i could hear them, but everytime i minimise skype i cant hear them and they can't hear me. I tried this with spotify, and i could hear the music even when spotify was minimised.
I have a Vaio Z550N and although it was working perfectly until this point, now I am having the issue of the computer freezing up (completely non-responsive) when I re-attach it to the AC adapter after having had it on battery power.
It doesn't happen every time... but it is enough to be exceedingly irritating. The only major change I have made to my computer recently is upgrading the BIOS to the latest version from the Sony Support site.
Whenever I play a song, watch a video or even during skype calls and games, my sound stutters. The problem is occurring since my laptop overheated (left it on the bed). How do i fix it?
Whenever i play a song, watch a video or even durign skype calls and games, my sound slutters. The problem is occuring since my laptop overheated (left it on the bed). How do i fix it?
Is it normal that dell.ca would have fewer choices of screens than dell.com? I'm looking at the studio 15, and dell.com lists Hi Resolution/Bright,
glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.
my laptop vostro 3460 won't boot any more. When I turn it on it loads the Dell logo (I suppose it passes the POST) but then it just shows a black page. It could be anything, but I guess that it may have something to do with Windows 8 and the UEFI system. I also would be quite happy to install linux mint and get rid of Windows, but I don't know how to change the boot priority order.
So my questions are:
1 is it a hardware issue ? if not, can I solve my problem easily ?
2 how can I change the boot priority order, to install mint ?
when i first got my dell inspiron and it was all good. when i set the monitor to shut off after 1 minute of being idle, it did and would not turn on unless someone moved the mouse of pressed a button. however, after i reformatted, the computer monitor would shut off after 1 min but soon afterwards it turns on again by itself, then it goes off again, then it remains on permanently. i recently formatted my laptop again and this problem persists. anyone knows whats sup? im using xp ftw... and my configurations are the same as it was before the reformats so idk whats wrong.
Why can"t I get the Dell Webcam Central to load on my inspiron 1545? I have downloaded it twice from the support site for my service tag and each time i attempt t install it and it shows a coorupt or incomplete download
i consider buying assassin's creed for pc to play it on my dell laptop (see sig). any idea, how it will run? anyone with an i9400/e1705/oc'ed 7900gs, who already played it? is it worth it or do i have to turn down the settings too much?
just for info: i can play gears of war, bioshock, ut3, cod4, et:qw, sega rally, orange box, stalker, etc. at max settings at 1280x800 res. everything runs smoothly like that. have to turn down aa or shadow qual. slightly down sometimes, though.
I am going in for a clean windows xp install on my dell inspiron 1525. I have downloaded all the drivers from the support site, but want to know if these are really required?
Dell Notebook System Software http://support.dell.com/support/down...&fileid=247873
Dell System Software http://support.dell.com/support/down...&fileid=303636
I have accidentally spill water on my dell 1525 keyboard and now, when I power on, the keyboard does not work. everything works fine, its just none of the keys on my keyboard or maybe one or two from time to time work.
Dell Inspiron 6000 notebook to boot up and stay unfrozen long enough for me to retrieve my files, and put them on my tower pc.
In a nutshell, I got this Inspiron about 3 years ago- I currently have it connected to an external monitor, because my wife dropped a heavy object on the screen last year, and destroyed said screen.
Just this past week, I turned it on, and it started getting really slow. Finally, it got to a point where now, when I turn it on, it boots up, it goes to the desktop, the desktop icons all appear, and within a minute or two, it just kind of slows down, and eventually freezes up, and the hard drive indicator light quits doing anything. It does not respond to anything, and the only way to restart it, is to hold the power button down until it resets.
If anybody knows of a thread already on this site, regarding this problem, please point me in the right direction, as I tried the search function, and did not come up with anything.
and one or two other things, since it initially started having problems, sometimes, I will get two "missing module" error boxes pop up- and also, while it is booting, the screen flashes black for about 3 seconds, and then comes back on and continues to load.
Thank you very much to anybody who could possibly help me out of this jam. I really do not plan on using this laptop (or notebook) anymore, if and hopefully when, I get my files off of it.
And that is the other problem, I can not attempt to boot up in safe mode, as my screen is busted up, and it will not output to my external monitor, when I hit the f key while it is starting. I did make a couple different bootable cds, but they do not seem to do anything.
I enjoy gaming, although I wouldn't consider myself a "hardcore" gamer. I currently have 1024 MB of RAM (2 x 512) and I am looking to upgrade soon. My options are as follows:
- Dell certfied RAM
- PNY RAM
- Kingston RAM
- Corsair RAM
Of course, for the Dell RAM, I have to wait for the shipping, but it is one of the cheaper ones. However, any of the other three I can pick up at Best Buy (which is more convenient). Can someone point out the pros and cons of each? It seems the PNY is a great buy, but could there be performance problems compared to the others? And why is the Kingston so expensive?
I purchased an Inspiron 14z a few months ago and it has been working fine until recently - upon starting up, it freezes at the dell logo screen. I have searched for posts regarding this problem and have found no solutions that work for me; I've tried pressing F2 and F12 but no keystrokes will register.
i have a dell B130 and the AC adapter will not work .... the light will light up but as soon as i plug it into the laptop the light shuts off and i get no power
now either this could be the AC adapter got to hot and blew something or it could be a sign for the mobo. I just need yall to help me out so i kno
I purchased this Mini to be in touch on an extended personal and business trip in Central America. Dell was exceptional in delivering the unit before I left, even though the promised delivery was after my departure. While away the Mini let me keep up with email and browse for information vital to the trip. The machine worked exactly as expected with no glitches. Bonus points for how easy it was to get the Minithrough security in American airports- an unexpected pleasure. Two of my colleagues and travelling companions were impressed - kept borrowing the Mini and will likely acquire one for travel.