Dell XPS 15 :: Can't Scroll At All Without It Jumping Around
Mar 29, 2013
I just received an XPS 15 this week and the touchpad is really really jumpy.I can't scroll at all without it jumping around. Also, is there a way to enable 1 finger scrolling, I don't seem to have an option to do so in the settings.
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Jan 14, 2015
I lost my original hard drive. IÂ Installed a new 500 GB SSHD in Pavillion DV6 1030US. IÂ can not scroll with the original mouse pad and when I type I am experiencing jumping words and lines.
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Dec 11, 2008
I am most likely going to throw on my 64bit version I got this week, what "gotchas" have you guys run into when moving to 64 bit? Did most of your programs work ok? It looks like 64 bit drivers are available for all the hardware on my M1530 (video,audio,wifi, touchpad, fingerprint reader, etc)
I am mainly running Office 2007, firefox, Call of Duty 5, Steam (cod4), and the software for my Merc Zboard.
just wanted to learn from the experiances of all you people who have already made the switch.
did you guys notice much of a performance boost with that extra .5 gigs of RAM available to windows? I doubt I ever used the full 3.5 gigs that my 32 bit OS uses but then again I'm not sure.
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May 23, 2009
I am having a problem with my 9 month old Dell XPS 1530. When I type for a while (a paragraph or so) the cursor will inadvertently “jump” from the end of the sentence where I am typing to somewhere in the middle of the paragraph. This is a real annoyance and at first I thought I might be hitting a key on the keyboard causing this. However, I gave the laptop to my father in law and had him use it for a short while. He experienced the same thing at least 6 times over the period of 10 minutes. I guess I’m going to have to call Dell,
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Feb 25, 2009
I have an XPS 1730 and recently the CPU will jump to 100% usage while just watching dvd's and not doing anything really intensive. The laptop will become very slow, usually having to restart to resolve the problem
I've tried doing a fresh install of vista 32 ultimate with all the latest drivers installed and lastest A10 bios yet i'm still having problems. Also bios defaults have been loaded.
I've ran the dell diagnostics cd, done the full system test and many of the other tests you can do and not one has failed.
All Tempatures seems to be ok aswell.
Anyone have any similar problems or have any ideas what the problem could be?
The laptop is no longer in warranty so i can't really contact dell about this.
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Oct 11, 2009
For some reason my CPU usage starts jumping up to around 80% whilst scrolling on wepages, pdfs, etc.
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Oct 31, 2007
Have weird problem on new m1710 4gb 7950gtx on vista ultimate
Trying to edit on pinacle studio 11 becomming a nightmare! the screen is jumping all over the place everything shifiting 4 - 5cm to the left and back!
has standard vista drivers as installed?
doesnt seem to do it when plugged in
still with in 30 days
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Jan 20, 2009
put a proper, up-to-date gaming video card in if you're going to charge $1500+ on a XPS laptop for christ sakes.....
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Mar 12, 2010
I am unable to type more than a couple of minutes without my cursor repositioning itself. The problem is inadvertent "contact" between my palm/lower thumb and the touchpad. I put contact in quotes because it's not even clear whether actual contact or mere proximity is the problem.
Brief background: I worked with Dell service and we agreed that the problem is an overly sensitive trackpad. We tried changing the TrackPad settings to no avail. They authorized a replacement trackpad which was installed by a service tech (along with a new mother board after he accidentally killed the computer while replacing the trackpad).
Result: Still no improvement.
FYI: My Touchpad settings are Touch Sensitivity 6/8; Tap to Click: On/Medium Speed; TouchCheck: Enabled/Minumum. Scroll: enabled
As you can from the above, I use the TrackPad for all my control (including selection). I have tried the most obvious solution -- turning up the TouchCheck -- and find that it renders the tap to select function useless. At this setting, it often takes 2-3 clicks to make a selection which is obviously unacceptable.
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Feb 19, 2013
I have a dell inspiron N7110 laptop with windows 7 and my cursor keeps jumping back while I am typing. I have unchecked the enhance pointer precision box.Â
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Feb 20, 2013
My Dell Studio 1558 cursor is either jumping erratically or freezing. I have had the laptop for a few years but this problem only started a couple of weeks ago and has been getting worse.
When it freezes, I need to re-start the computer.
The jumping happens not just when I am typing, but even when using the touch pad. Â It will move up and down and often close windows or click links.
I have checked and I have the most up to date device drivers. Â I have also changed the sensitivity settings but to no avail.
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Oct 2, 2011
My Inspiron 1440 laptop running on Windows 7; I have always had the problem with the cursor jumping all over the place and sometimes it just deleted the whole of document by itself. So frustrated to use. I just found that it's a known problem as it happens to many of the other models. What does Dell Support have to say about this? It takes me forever to type this message as it keeps jumping around wherever the mouse pointer is.
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Aug 18, 2009
Mouse is jumping all over the screen - I believe because it is easy to accidentally brush the touchpad while typing.
The Control Panel - Mouse on this Latitude no longer has an option to independently enable/disable the touchpad and the pointing stick - but surely there is a way to do this on this e4300.
Am running XP - 32bit.
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Jan 12, 2013
I teach online and my new Dell laptop Inspiron 15 3520 is useless. I cannot use it in online chat with students because now the cursor is moving to other lines of text and inserting my typing. I uninstalled the touchpad driver as that seems to be something recommended here. I tried to reinstall from the Dell website and it failed. So now I not only have an awful computer but a useless one. I'm regretting the Dell decision after just a week.
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Jan 24, 2014
If she slides her finger on the touchpad suddenly jumps over with 2 - 3 cm or across the screen, or if she wanna click on something jumps over or just simply she cant move on a button because it's "shakes" around ... Sometimes I feel like "somebody" controls her laptop with an another mouse.Â
Â
To find out that's the windows 8 's problem or the touchpad's problem we bought a microsoft wireless mouse and it worked without any problem...Â
Â
I uninstalled the touchpad driver , tried to disable and enable but nothing worked for me....
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Dec 1, 2009
I installed Win 7 Prof 64B on my Vaio Z4 and I have some problems with some games. I cannot play them because the get minimized into the bar after starting them
Jumping back vai ALT+TAB or clicking on the item in the bar just jumps back to desktop after some screen flicking.
All driver are installed correctly and erverythinge else works fine. Newest Bios is installed
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May 11, 2014
I have a g62 laptop with an external mouse and the cursor jumps all around when I am typing . Â I installed touchfreeze and unchecked "Hide Pointer While Typing" and neither worked. Â I also reviewed a suggestion to turn off "Touchpad" or something like that, and I can't even find this in my system.
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Jan 28, 2010
I have a brand new Thinkpad Yoga (20CD-CT01WW), running windows 8.1 64-bit, 8g RAM. Â Intel Core i7-4600U @ 2.10Ghz / 2.70Ghz
When using any program in desktop mode (first noticed it on Chrome, then Quicken, but really applies to any use), the cursor will randomly jump across the screen, usually to the upper right, and then without clicking, will close the window I'm working on, often losing my work. Sometimes I'll get random right-click menus without clicking the mouse buttons. I am using the track-point primarily, so thinking it might be inadvertent contact with the touchpad, I disabled all touch-pad functionality, but the problem persists.
I ran Norton Internet security, AdAware, and Malwarebytes to look for viruses but didn't find any problems. Just ran Lenovo update, and downloaded the most recent Ultra-Nav Driver. Â Now both touch-pad and track-point are using default settings, but the problem still persists. Â
I'm wondering if this a hardware or driver problem, or a windows 8.1 problem?
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Dec 4, 2014
Still jumping in BIOS. clicked "discard changes", then it aked "load previous configurations" and i clicked yes. still no change.
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May 16, 2009
on my e6400?
I need it for an application, I need it really bad.
I can't believe that it's not on the keybaord.
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Nov 1, 2008
my touchpad scrolling is not working. how can i go about getting it to work?
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May 29, 2010
I just got my xps 1647, but where's the scroll function in the trackpad? It is very inconvenient when I'm reading big webpages.
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Nov 27, 2008
My Studio 15 arrive and I found that the touchpad doesn't have the scroll areas draw in it, but they work as if they were. Is this a design issue?
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Mar 4, 2009
Got it on EBay and can't seem to find right driver to enable scrolling with the touchpad.
Tried Synaptics but that did not work. Dell's download site only has ALPS fixes.
Anyone know the right driver? Is the D410 touchpad even capable of this?
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May 18, 2010
I've just bought a used Dell Latitude D830 (UK, XP SP2) and find the touchpad won't scroll. Otherwise pad, trackpoint and buttons all work ok.
I went into Control Panel assuming that the scroll areas weren't set up. Not so - unlike on my old C640, there are no separate Synaptics set-up tabs. Nothing - and it claims there's a Microsoft mouse plugged into PS2 .
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Nov 17, 2014
I bought a dell xps 13 a few months ago. I was pretty happy with its performance untill a few days ago, when its touchpad refuses to scroll periodically. While it is refusing to scroll, other multi-finger gestures like zoom, pinch etc work. Also, touchscreen scroll and mouse scroll also work. Problem doesn't go away even if I disable and re enable the driver. It sometimes goes away on its own, or on restarting the computer.
I use windows 8.1
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Mar 5, 2013
I installed the touchpad driver. I am not able to access the touchpad settings when I click on the ones with the yellow arrow. Nothing happens. I want to turn off tap to click.
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Jan 19, 2013
I upgraded to win 8 64bit.the touch pad scroll not working, and I couldnot find the correct driver for alps touch pad for 64bit.
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Sep 20, 2011
I bought a dell inspiron n5110 laptop just a couple of days back. the problem is I am not able to scroll on the touchpad. it does not even have a mark on it to tell you the area you can use for scrolling. I have tried uninstalling and installing the drivers but its not working.
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Feb 9, 2013
I love the hardware design of the XPS 15, except that the touchpad is unusable for scrolling. Â My old Latitude 6520 at least could use the scroll zones well, but with the buttons on the L521x being part of the touchpad, the horizontal scroll zone impacts button usage and isn't worth it.The big issue is the multi-finger scrolling jumps significantly when lifting fingers. Â I've tried every version of the driver I could find, and they all have this issue. Â If you make sure you completely stop scrolling before lifting fingers, then lift one at a time, I can usually avoid the jump, but that take more time than just using the keys to scroll.
Is there a way to either disable horizontal scrolling using scroll zones or fix the 2 finger scrolling to not jump? Â Except for that issue (and some sporadic wifi issues that my be fixed with newest driver), this laptop would be perfect for me.
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