Dell :: Spill Repairs
Aug 9, 2007
I just spilled a large pepsi all over my 9300 and called tech support and they are having me send the laptop to the depot and then said I should get it back in 5-8 business days. Do they even have the parts laying around to fix my laptop? The thing won't even power up anymore. The tech had me remove the hard drive from the laptop and even it was still a little damp! That means that even if they do fix the laptop and I get it back in say 2 weeks, if the hard drive doesn't work when I reinsert it I have to wait another several days for a replacement hard drive!
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Dec 28, 2009
So, basically I was being a clumsy idiot and I spilled some chicken noodle soup broth on my precious inspiron 1520 while I was using it.
Before I managed to shut it off, it started playing audio through the speakers as opposed to the headphones I had plugged in, but otherwise it was still running when I powered it down.
I took out the battery, unplugged everything, and held it upside down and let the liquid all drain out.
After it was done draining I let it sit for about an hour and then completely disassembled it, removed the heatsinks, fan, drives, cards, etc...
and except for the area where the media buttons were, almost everything was dry, even the things directly below the keyboard, the area around the audio jack, and in the area the liquid drained from .....
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Jan 12, 2009
Dell Inspiron 15.4 inch i1525-119B laptop computer. It worked fine since it was new (not used much), but suffered spill damage (small amount of water spilled on the keyboard) and now will not power on. The keys do not stick, and function fine. The DVD drive pops open when I push it, like normal.
A few indicator lights will come on when I hit the power button, and the fan turns on, but that's as far as it goes. It has another 3 months left on the warranty but spill damage is not covered and I assume they will know what happened if i send it in for repair
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Dec 8, 2008
plurator picked it up around 4:30 pm, so i start using my 2nd computer, i sign on msn messenger with my account, at around 9:15pm i see this message that you have be signed on messenger from another location im like? i remember the laptop i sent had msn messenger installed, it has my saved hotmail id and password,i quickly change my username and password, do you think someone in plurator is messing with my laptop now?
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Sep 14, 2009
I have a Dell 17" laptop and the screen shows this blueish green vertical on startup.
After a few minutes of warming up the line goes away and the screen looks normal. The line reappears on reboot though.
Looks like this is a problem with the backlight/inverter. The laptop is almost 4 years old, but I would like to keep it going a little while longer
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Mar 11, 2009
I have been with dell for 15 years and owned 9 of their laptops throughout the family.
My M1530 has been a disaster. I have had the GPU replaced, the motherboard replaced, the battery replaced, the DVD drive replaced, the speakers replaced, the palm rests replaced, the heatsink and fan replaced, and now the speakers have gone bad again.
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Apr 11, 2009
last night I spilled some water ( ) on my recently bought dell studio 17 laptop. It was mostly over the mouse finger pad and a little over the space bar.
It was turned on and plugged into the wall. The screen froze an nothing worked. I unplugged it from the wall and unplugged the battery and tried to tip the water out.
I left it in a tilted position overnight. It still wont turn on but when the battery goes on the white light on the side turns on.
Anyways I just wanted to get some advice on what to do. I called the Dell tech support but they were closed. If i send it in how long does that usually take and how much should i expect to pay for this type of problem?
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Dec 13, 2008
Just got off the phone with a dell technician for cpu whine. Last month my computer died, they sent over a tech and he basically replaced everything in my laptop. The whine got ten times worst. I am on the phone with tech now and he is offering tech to come back and replace same exact parts or send it into Dell Depot for them to take a crack at it.
Is it worth sacrificing my laptop for 2 weeks? will dell likely tell me the whine is something "generally found in laptops" and i should deal with it? or has someone had their laptops successfully fixed by dell with respect to whine...
BTW they already rejected my request for an upgrade from my t7500...
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Nov 17, 2007
So about 3-4 weeks ago now I had to have my 7900GS replaced due to artifacting problems, and this ended up being a problem that was not fixed even after 3 repairs and replacements of the GPU itself, motherboard and screen, all got replaced about 3 or 4 times.
I rang up Dell for the 4th time, and asked to have a replacement but was told this was not possible until it gets to the stage where they need to take it in to the workshop. Anyway, the next day the technician came out and replaced the motherboard, GPU and screen again, and the problem was still there. I was sure that this would be fixed now, because they wanted to take it in to the workshop, which they did.
Now, I believe the problem has resurfaced, I was playing Crysis tonight and I had some more artifacting, the same type that I was getting before but, just in smaller areas instead of the whole screen. Here are some screenshots of the issue:
Screenshot 1
Screenshot 2
This has been happening on and off tonight, room temperature has been cool and I didn't notice any overheating.
Now I haven't noticed this within the last hour or so of playing, and goes away if I alt-tab then get back in game. The only other game I have been playing is Counter-Strike Source and I haven't noticed any artifacting in that, but that could be because it's nowhere near as graphically demanding.
I'm worried that the problem will keep coming back and possibly get worse, I have not overclocked nor plan to overclock and keep my machine in a very well ventilated area. This is not user error.
Using official Dell video drivers, was reformatted just week as well.
Do you think it's worth ringing Dell about this and try getting a replacement?
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May 14, 2010
so today i was driving and i braked abruptly and i had a can of sunkist in the rear seat. it flew to the back of my seat and exploded all over my Probook which was on the floor of the rear seat. i know that the laptop is spill resistant, but thats only on the keys! my laptop got soaked all around and in between the lid and the keys.
so i let it dry a couple hours [it was in hibernate] and now when i press the power button and it lights up for a couple seconds and goes off.
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Mar 22, 2009
A few weeks ago I spilled green tea (no milk or sugar) on the desk around my Acer Aspire 5920 laptop. The tea went into the back left quarter of the machine, mainly through the ventilation holes and the ports on the left side. I removed the battery, drained the liquid, and let the machine dry out thoroughly. Since then the machine has worked fine. However, it occasionally makes strange noises, especially on start up. It's a fizzing/popping noise, in short bursts, like static. It sounds as if it's coming from the loudspeaker.
does anyone know the machine well enough to diagnose the fault? Only the components in the back left quarter of the machine got wet. Could there still be water in there? Is the noise a sign of a serious problem? What can I do to fix it? As I said, the spill happened several weeks ago, and, apart from the noise, the machine works fine.
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Apr 7, 2009
It's been 2 weeks now, how much longer should I be waiting for a screen repair?
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Mar 5, 2014
I have a fairly new (purchased 8/2013) Lenovo ThinkPad T431s with Windows 8.1 Pro 64-bit. It has a very tricky error coming basically 8 / 10 boots: Windows is Scanning and repairing drive... (see attached image).
Error details from Windows Event Viewer:
A corruption was discovered in the file system structure on volume ?Volume{f62db2cf-efe4-4b55-a3f7-0e7db991a984}.
A file on the volume is no longer reachable from its parent directory. The parent file reference number is 0x2000000000002. The name of the parent directory is "<unable to determine file name>". The parent index attribute is ":$I30:$INDEX_ALLOCATION". The file reference number of the file that needs to be reconnected is 0x400000003db80. There may be additional files on the volume that also need to be reconnected to this parent directory.
What is wrong (my personal analysis): To me, it seems that for some reason there is one (all the Event Viewer details point to similar error) corrupted / missing Windows (System) file that is causing this, but what the file(s) is/are.
Other symptoms on my laptop is that after loggin in and using whatever app (Windows delivered or 3rd party), the whole laptop jams totally for say 30-240 seconds and all apps go to "Not Responding" state untill Laptop recovers AND I can continue using my Laptop "normally".
What has been done trying to fix that:
1) SSD disk has been changed (image from previous SSD copied back) -> no solution, error remains
2) chkdsk /F /R -> no solution, error remains
3) SFC /scannow -> no solution, error remains
4) dism /online /cleanup-image /restorehealth -> no solution, error remains after a few boots
5) TRIED using "Update & Recovery -> Refresh Your PC without affecting your files" -> Inserted the Lenovo "Operating System Recovery Disk Windows 8 Pro (OEM Activation 3.0 Required)" BUT Windows did not accept that DVD claiming "The media inserted is not valid"... ???
6) Ended up calling Lenovo Support and they instructed me to order the Recovery DVD from [URL] ..... -> Waiting that to arrive...
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Jan 18, 2009
Is it normal that dell.ca would have fewer choices of screens than dell.com? I'm looking at the studio 15, and dell.com lists Hi Resolution/Bright,
glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.
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Apr 26, 2013
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.
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Mar 16, 2013
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.
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Feb 9, 2013
my laptop vostro 3460 won't boot any more. When I turn it on it loads the Dell logo (I suppose it passes the POST) but then it just shows a black page. It could be anything, but I guess that it may have something to do with Windows 8 and the UEFI system. I also would be quite happy to install linux mint and get rid of Windows, but I don't know how to change the boot priority order.
So my questions are:
1 is it a hardware issue ? if not, can I solve my problem easily ?
2 how can I change the boot priority order, to install mint ?
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Mar 3, 2013
I am looking for xp driver for Dell Wireless WLAN 1397 Half MiniCard (4312bg) (boradcom).
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Jul 8, 2009
Dell Inspiron 1545 with Vista
Slow keyboard response, letters don't keep up with my typing.
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Oct 16, 2009
Can a dell lcd screen work in non-dell laptops, or do they use a non-standard connection?
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Oct 21, 2008
when i first got my dell inspiron and it was all good. when i set the monitor to shut off after 1 minute of being idle, it did and would not turn on unless someone moved the mouse of pressed a button. however, after i reformatted, the computer monitor would shut off after 1 min but soon afterwards it turns on again by itself, then it goes off again, then it remains on permanently. i recently formatted my laptop again and this problem persists. anyone knows whats sup? im using xp ftw... and my configurations are the same as it was before the reformats so idk whats wrong.
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Sep 21, 2007
i have just installed dells quickset, someone who have try it before ? (did you like it better then XP energy scheduler)
someone know if "allways on" is the same as (dells) "maxium performance" ?
im wondering if (maybe) Dell quickset gives me little longer battery time then XP scheduler. (maxium battery VS battery (XP)
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Jan 28, 2013
Why can"t I get the Dell Webcam Central to load on my inspiron 1545? I have downloaded it twice from the support site for my service tag and each time i attempt t install it and it shows a coorupt or incomplete download
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Jan 1, 2013
My new Inspiron 7520 is not booting beyond the black "dell" screen after i shut it down for the first time.
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Sep 30, 2009
I have a BIG Problem my latop been actin funny cuz when i turn it on the Dell screen doesnt pop up cause the loading dot still runs when its turned on
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Apr 14, 2008
i consider buying assassin's creed for pc to play it on my dell laptop (see sig).
any idea, how it will run? anyone with an i9400/e1705/oc'ed 7900gs, who already
played it? is it worth it or do i have to turn down the settings too much?
just for info: i can play gears of war, bioshock, ut3, cod4, et:qw, sega rally,
orange box, stalker, etc. at max settings at 1280x800 res. everything runs
smoothly like that. have to turn down aa or shadow qual. slightly down sometimes,
though.
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Apr 7, 2009
I am going in for a clean windows xp install on my dell inspiron 1525.
I have downloaded all the drivers from the support site, but want to know if these are really required?
Dell Notebook System Software
http://support.dell.com/support/down...&fileid=247873
Dell System Software
http://support.dell.com/support/down...&fileid=303636
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Jun 21, 2009
Where can I find a replacement fan for the dell studio 1537. I believe the brand is a forcecon. I just want the fan, not the heatsink.
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Apr 25, 2009
I have accidentally spill water on my dell 1525 keyboard and now, when I power on, the keyboard does not work. everything works fine, its just none of the keys on my keyboard or maybe one or two from time to time work.
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Dec 26, 2008
Dell Inspiron 6000 notebook to boot up and stay unfrozen long enough for me to retrieve my files, and put them on my tower pc.
In a nutshell, I got this Inspiron about 3 years ago- I currently have it connected to an external monitor, because my wife dropped a heavy object on the screen last year, and destroyed said screen.
Just this past week, I turned it on, and it started getting really slow. Finally, it got to a point where now, when I turn it on, it boots up, it goes to the desktop, the desktop icons all appear, and within a minute or two, it just kind of slows down, and eventually freezes up, and the hard drive indicator light quits doing anything. It does not respond to anything, and the only way to restart it, is to hold the power button down until it resets.
If anybody knows of a thread already on this site, regarding this problem, please point me in the right direction, as I tried the search function, and did not come up with anything.
and one or two other things, since it initially started having problems, sometimes, I will get two "missing module" error boxes pop up- and also, while it is booting, the screen flashes black for about 3 seconds, and then comes back on and continues to load.
Thank you very much to anybody who could possibly help me out of this jam. I really do not plan on using this laptop (or notebook) anymore, if and hopefully when, I get my files off of it.
And that is the other problem, I can not attempt to boot up in safe mode, as my screen is busted up, and it will not output to my external monitor, when I hit the f key while it is starting. I did make a couple different bootable cds, but they do not seem to do anything.
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