HP 15-g019wm OS/Software :: Get Black Screen With Nothing But Mouse Pointer On It?
Aug 27, 2014
i have an hp 15-g019wm laptop. product # f9h60ua#aba , serial # cnd4060kxc. when i turn it on i am able to input my password on the lock screen but then i get a black screen with nothing but the mouse pointer on it. i've tried the hard restart several times with no results. i've also tried the repeated F11 button push but nothing happens. any tips? also im running windows 8 and the laptop is still under warranty.
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Oct 11, 2014
Just had my Aspire E15 for a month and even though the power supply lights are on it fails to start up and just have a blank screen with the pointer mouse on.
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Oct 21, 2014
Recently started having a problem with the mouse pointer randomly jumping all over the screen. It's gotten so bad that I can't even use the computer at this time because the pointer won't stay in the same place long enough for me to type or select anything. I typically use the laptop in the screen forward configuration so I don't use the touch pad and nothing is touching it. I use the touchscreen about half the time and use an external USB mouse the rest of the time. It makes no difference which method I use or whether the external mouse is connected or not. as my fancy 4-month old laptop is essentially useless at this point.
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Oct 19, 2013
I have blank screen, only mouse pointer working after windows 8.1 upgrade on HP Pavillion 15-e005sv.
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Feb 11, 2015
New Aspire E 15 starts up fine but after log in I have only a black screen and a pointer!Â
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Oct 4, 2009
I've noticed that sometimes after using the pointing stick for a while that if I let go, the mouse pointer will continue to move in a direction on its own.
It will only last for a few seconds but it is annoying when trying to scroll through documents and such. Is this a touchcheck problem or a driver problem? Or is it hardware?
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Apr 22, 2009
I have a problem on my xps M1530, that sometimes when i am typing the mouse pointer automatically moves backwards or opens another window that ihave minimised, even though i am not touching the mouse pad.
it's really annoying as sometimes I don't realise it happens and it ruins what i was doing.
It seems to automatically move the text to where the mouse is pointing on the screen if you know what i mean. So i think somehow the mouse automatically positions and clicks itself. any ideas?
Has anyone come across this problem before? PLEASE HELP!. THANKS
'this is an example of winghat happens as i am typ'
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Apr 19, 2009
I run autoCAD2008 on macbookpro by parellel desktop. (I use apple wireless mouse)
I've found some problem, pointer speed on autocad screen is very slow. That's not work. But pointer speed on other app. in windows is OK. It's only lack on autoCAD screen.
I've tried it on VMware. It's a same problem.
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Oct 26, 2013
I have a new hp chromebook 14 purchased from hp six weeks ago. I have only had to charge it a few times but each time i plug in the charger and put my finger on the touchpad the arrow/pointer jitters around the screen randomly.
I have resorted to using a usb wireless mouse when charging and this does not suffer the same problem. Should i contact hp as i have a three year warranty.
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Feb 11, 2013
I recently got my Inspiron 15R SE, but the problem is that my touchpad mouse pointer speed gets reset after every reboot. I updated and triend reinstalling it but no change. It is Elan touchpad but named as dell touchpad.
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Dec 11, 2014
Got an issue with new Dell Precision M3800 + HD 3100 Dock. My issue with with the mouse pointer. After using the laptop for 2-3 hours, I'm getting an issue in which the mouse pointer will jump over text boxes (does this in any browser, when trying to click in the formula field in excel, even when clicking in this dialog box to type). Basically what's happening is the mouse pointer thinks the text box is higher than it really is.Â
So, if I go up to the address bar from under, as I pass over the bar, the arrow changes to a text cursor, but jumps above the actual address bar...if I click, I can type in the bar. If I keep going, eventually the arrow pointer will come back, but it will jump back down to the actual top of the address bar. In the case of typing in this box for posting, in order to get the cursor here " ", I have to click where I have the star above (in the word "can").Â
It just seems like something is very out of sync, and I'm thinking it has to do with the graphics card or some resolution setting. I have an Acer V246HL set to 1920x1080 + a Viewsonic VA2746M set to 1920x1080 as well. Only fix I've found so far is to reboot. I've messed around with the resolution numerous times. This issue only appears when connecting multiple monitors (which is a necessity). I did not have this issue w/ my previous laptop, which leads me to think this is not a monitor issue either
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Dec 25, 2014
i have a dell latitude e6410 and the when it boots up its fine but when i move the mouse pad it crashes and the screen goes black.
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May 9, 2014
I am using lenovo g400s touch laptop( i5 3230 m processor...4 gb ram....500 gb hdd). My mouse touch pad is not responding properly......mouse pointer does not move....sometimes .does not respond to taps...and scrolling is also not functioning properly..... I am forced to use an external mouse...
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May 27, 2013
Sometimes my cursor changes into a shape that's not in the list of possible mouse pointers and I can't print screen it, because it's not in the image when I search it..
It looks like this: 2small white triangles with a white line in between. Sometimes they point left and right, and my pc starts scrolling sideways, and sometimes they point up and down and it starts scrolling downwards.
I updated a lot of drivers and restarted my pc. I scanned for viruses, but nothing could be found.
It happens with or without a mouse inserted. It's really annoying, because surfing on the internet becomes frustrating.
O yeah, that pc doctor from the dell site did not find anything either.
It's a relatively new inspiron laptop (less than a year) and I have this problem since the beginning.
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Apr 26, 2013
I have a Studio 1558 laptop running Windows 7. Recently, when I open an application (ex. Microsoft Word, McAfee, Excel), the screen fades to black, stays black for 2-3 seconds, then pops back up. It has happened at a few other times too, but I don't recall the specific circumstances. The laptop is 2 1/2 years old, unfortunately out of warranty ....
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Aug 31, 2014
My HP15-g019wm notebook product number F9H60UA#ABA was hanging on the black welcome screen after logging in for about two minutes before opening to the desktop. My mozilla firefox is slow to open and is not connecting to any websites other than the homepage. It upgraded to the newest version when I first tried to open it and then it slowly opened up. Google chrome opens up quickly but then freezes when I try to go to another website. My computer runs windows 8.1 64 bit system. What could be causing the hangup and internet issues on my laptop? I was able to log in and browse the internet just fine last night, and these problems just started happening this afternoon.
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Apr 27, 2014
Have a yellow triangle error on device manager for the SM Bus Controller.
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Hardware ID = PCIVEN_1022&DEV_780B&SUBSYS_21F7103C&REV_3A
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Sep 22, 2014
I have downgraded my HP 15-g019wm to Windows 7 from 8.1. I have found all the drivers but could not find the touchpad and ethernet port driver. I have tried looking for the synaptics driver but it was only available for windowd 8.1 on HP website and could not find a windows 7 driver.
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Feb 13, 2009
is the sony FW35V(customizable) on the sony style uk site a 1920x1080 a dual lamp LCD?
it says 16.4" H1080 WXGA++ (1920 x 1080) Widescreen X-black LCD screen with built-in "Motion Eye" Digital Camera, but is it a 1920x1080 dual lamp, multiple lamp(how many?) orr single lamp? make sure its the fw35v not the fw35x. the fw35v is the one that costs £60 to upgrade the screen. the fw35x says HD1080 (1920x1080) X-black LCD with multiple lamp, which im guessing is a dual lamp LCD right? also is the Dual lamp worth it for £60?
what does it do? give brighter?, sharper?, more deep and rich colours? or something else?
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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Feb 3, 2015
I have pavilion dv7, so far I had no problem. Now, when I login it logs in but then instead of showing me the home screen, it goes into blank black screen. It has just started to happen and I hope there is another way to make it work without rebooting the whole system.
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Nov 20, 2014
Hp Pavillion 15 startsup with black screen, after 2 min login screen pop-up and disappears, laptop is 10 months Old, mot daily used
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Aug 17, 2012
Every time I start up my computer, it flashes the Dell logo loading screen, and then displays this message on a black screen:Intel UNDI, PXE-2.1 (build 083) Copyright (C) 1997-2000 Intel Corporation.
This Product is covered by one or more of the following patents: US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625Realtek PCIe FE Family Controller Series v1.19 (08/10/09)I tried hitting escape or enter but doesn't work. I ran the diagnostics but shows that everything is fine.
I tried hitting f8 to get into safe mode but again nothing.
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Aug 11, 2014
For the past few months I've had issues with my display on my laptop. Â At times I would start the computer and it would either go to a black screen and take a very long time to load or I had to restart it to get it to go to the start screen.
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Jun 4, 2009
My brother gave me an older Dell laptop (about 3 yrs old I think) that had a dead battery, broken screen, dead touch pad, and other misc problems.
I was wondering if I could take off the screen and use an external mouse and monitor?
This would be used to replace my moms old HP desktop running Windows 95 until she has enough money to get her own machine
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Jun 19, 2008
i have a ACER Travelmate 2482WXMi, i have done a fresh install of windows XP home, i have done a full format of the hard drive, but i have issues the touchpad will not work only in safe mode. I have installed most of the drivers through safe mode, but the mouse will only work when i connect an external mouse when it's in normal mode.
Also i do get some bad sectors on the hard drive, and it takes over 2mins to shut down the comp. I havent installed programs yet, except PC Wizard 2008. Also the laptop is not the base model with 512MB ram i have added a 1gb stick and it works fine. I am thinking maybe its the hard drive. If
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Feb 13, 2009
I just got my new hp pavillion dv7-1000, it loaded up and i did all the registration stuff before you actually get to using the laptop but as the vista desktop loads up i closed to lid and it put the laptop on standby.
Now when i try to turn the laptop on i get to the log on screen, put in my password, it loads up and then i get a blue screen with my mouse cursor but no desktop icons or anything. I can still do control-alt-delete but i just cant see any of the other stuff.
I then booted in safe mode and i could then see everything but it looked like windows 98 not vista,
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Jan 7, 2010
I have a HP Pavilion dv9500 notebook and yesterday after more than two years of pretty much running smoothly it wouldn't boot. First it actually booted into windows but the whole desktop screen was frozen with mouse cursor. So I turned it off, turned it back on and it booted into blue screen and restarted itself. After couple of tries I booted into safe mode which was running fine.
I wasn't sure what the problem was but I was thinking it must be software related, so I loaded an image of my system which I've used before and knew was ok. But even after putting a brand new OS it was doing the same thing.
One time I was actually able to boot into normal mode so I thought maybe the issue got resolved magically. But, I have my external monitor plugged in and even when in normal mode the signal wouldn't go through, so I had to use my laptop monitor. I kept trying to switch the signal and even though it was showing the icon like it's transferring nothing happened. So I checked my video card properties and the card all of the sudden had no drivers and was basically unrecognized by the OS.
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Aug 18, 2009
Mouse is jumping all over the screen - I believe because it is easy to accidentally brush the touchpad while typing.
The Control Panel - Mouse on this Latitude no longer has an option to independently enable/disable the touchpad and the pointing stick - but surely there is a way to do this on this e4300.
Am running XP - 32bit.
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