Dell :: My XPS M1330 Crashes When I Open Certain Programs Or Play Video Files. Please Help!

Jun 29, 2009

My XPS M1330 is about a year old, I run windows XP, and I use the copper mod since it used to overheat when playing games. It's been perfectly fine for the last few months though.

Recently, sometimes when I try to play a video file or open specific programs (so far, photoshop and certain games) the screen turns bizarre colors and then quickly crashes .....

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I had to do a recovery using F11 as my system would not boot up. It would constantly say it was restartin with he spinning ping pong balls but would not load.  Why it crashed is moot at this point.
 
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Aug 5, 2011

I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.

I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.

Things that I have tried.

- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers

- driver sweeper

- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs

- changing the physx hardware to nvidia 540m

- set battery to high performance

- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.

And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything  with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.

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When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc

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I use a Latitude D630 with an NVIDIA Quatro NVS 135M video card. I generally run my computer with dual screen support using an additional monitor.

Last week, I returned to my computer to find the image looking all scrambled, the resolution low, looking like it was in safe mode. It said there was a problem with the display driver and needed to restart.

I restarted, everything seemed to boot up normally, but as I would perform operations in Windows, the screen started to mess up and the machine would lose display or freeze completely (I still can't tell which it did).

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Lenovo IdeaPad Y580.

My specifications:
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Windows 8 x64
8 GB RAM
Intel HD Graphics 4000 (integrated)
NVIDIA GeForce GTX 660m - not overclocked, (current driver: 327.23)

So the problem is that every time I try to play a 3D-dense game, after around 5 minutes of playing, the game freezes, then the screen goes black and the only thing I can do is to close it (though the problem appears to vary depending on game I'm playing). After ~3 seconds I was forced to close it, the message appears: "Display driver has stopped working and has successfully recovered" + something about NVidia Kernel Driver.

The interesting thing is that a game still "runs" despite showing the blackscreen (e.g. I can hear sounds of scrolling through game menu or other in-game noises/music). Mybe it has something to do with DirectX?

Like I said, the problem may vary depending on game, in most cases I have to do the things I wrote above, but here are the exceptions:

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Mass Effect 3: the most problematic - my computer auto-restarts just a moment after the game freezes, and I have to wait for some recovery or something.

I tried to solve that problem in such ways:
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-adding Tdr
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-running games in windowed mode

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I tried a 720p video and it worked perfect as I expected but when I downloaded a Full HD 1080p video, playing using VLC It lags so bad, I can barely keep up and watch it properly.

My system is:
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4GB DDR3, ATi HD 3670.

If any more info needed please say.

Could someone try this file (Messi goal in UCL Final ) and see if it lags as well.

also tell me what your specs are.

maybe Im expecting too much from this SXPS 1640?

But I hoped it can playback a full HD video fine.

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WD Scorp BLue 250GB HDD
A really good dedicated Graphics card, could play Civ 4 at fairly high settings, 1280x800 no problems.

Now I tried to play the ESiR rip of Saving Private Ryan, no juice.
I tried it in Win 7, nothing, I installed Win 7 RC1, still couldn't do it.
I'm talking a new installation, no software, just VLC.

NOW, the funny thing is my friend, on his Black Macbook (2.4GHz, 4GB ram, bad Intel Int GFX) can play blueray rips PERFECTLY, while doing a million other things.

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It's not just private ryan, I have Terminator 2, 3, 1, and a lot of other movies.

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My friend says it might be the MKV file container, because when he was playing them on his brand new uMBP, they went fine, but he couldn't skip through the video without it glitching (pause and unpause to shake off the 'blocks'). I've never really been able to skip through a video without it hanging or getting the 'blocks'. Even a 10mb AVI sometimes gives me issues. He said it was a bad rip because he couldn't freely 'scroll' through the video.

Could this be some hardware issue?
720P AVIs do seem fine, but everyone puts their stuff into MKV. I thought MKV was better than AVI.

If I convert these into H.264 or something, will that solve the problem?

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[url]

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