Acer :: Broken LCD Send To For Repair Or DIY
Sep 29, 2009
I have a 4 month old Acer Aspire 6920G laptop with a cracked LCD. It happened just by catching the corner of it (the plastic surround, not the lcd) with the back of my hand (it was just a tap for god's sake!) as I went to plug in a memory stick. Brilliant. I guess the screen was weakened for some reason.
Anyway, I know the screen isn't covered by the warranty so I was wondering how much Acer charge to replace the screen? I've looked around and can get a new replacement screen for about £95 and fit it myself but I assume that will void the rest of my warranty? I'm happy to go the DIY route if a screen is far more expensive from Acer.
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Jun 29, 2009
a list of all the emails of the high level execs at dell, for which to send a complaint too. I think it was Mastershroom?
But anyone have that list, or at least good emails to send a lengthy complaint to?
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Jun 14, 2009
Just curious because the rubber feet fell off VERY easily on my ANtec computer cases,
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Jan 14, 2015
my laptop model is pavilion g6 2320 tx.The factory installed OS was windows 8 64 bit version.later i updated my os to windows 8.1 64 bit version from windows store.After the updation i cant send any files over the blue tooth to any devices ,but i can receive files from other devices.
i tried reinstalling the driver but it didn't solved my problem.what should i do?
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Nov 15, 2009
I am getting Sending Failed error in mobile every time I try to send something to my Studio 15 from my Nokia N70.
On the other hand, when I try to send a picture from the laptop to mobile, I get Bluetooth device not found error.
However, my Bluetooth mouse is working perfectly fine.
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Apr 12, 2009
I applies for an ownership change for a precision a couple of weeks back, havent heard from dell.
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Jan 26, 2014
i got my lenovo ideapad y510 p from 2 days i tried bluetooth once it was working but afther upgrade to win 8.1 i dont have the send or recieve option in the menu of the bluetooth icon i reinstalled the driver of the bluetooth i cannot send or recieve anything by bluetooth
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Sep 13, 2014
i have lenovo ideapad s510p , i download win7 but when i try to send file via bluetooth i cant find devices ,bluetooth is turned on an i see this message
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Mar 23, 2009
Has anyone broken the power jacks on their aspire ones? I saw from some pics that it's soldered right onto the board. My wife tripped over mine yesterday and may think the plug is a little bit looser than before, but still holds just fine.
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Feb 4, 2009
I am shipping my Acer 5315-2713 to Texas Acer repair. What is the best way to pack a laptop? I never had to do this before.
Acer said I only have a year warranty on this laptop is that normal for a laptop? It seems short to me. Has long as it covers a free LCD repair I am happy.
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Apr 4, 2009
i recently used erecovery programme to repai windows. Everything is fine now but on startup it asks me every time to choose between erecovery or windows vista. Vista is working fine now but i was just wondering how to get rid of the selection screen on startup and make it load vista as normal.
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Apr 2, 2009
I have to Laptop Acer Aspire 3690, But same days ago laptop does'nt work Good. i would like to say that when i press (power switch) butten Laptop just responce for a 1 mint and then off ...
i have to a litta bit information about desktop computer CPU, so that's why i am trying to repaired . when i open my laptop and all thing motherboard, i don't understand what can i do bcoz i don't know where is that problem in motherboad, ... and and then i have to performed spray in motherboard. and then i closed the motherboard all thing , and i gone to connected main power and pressed switch power but does'nt responced me ,
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May 15, 2008
I sent my Acer Aspire 4315 notebook to their repair center in Texas. I had a problem with the jack input for the power. It wasn't responding and found out that it was broken (Update: it wasn't actually broken it just felt very loose to the point were it might break). Also the left corner of the notebook was loose. In order to send in your notebook you have to use there online acer depot repair request system. So I sent it in using UPS ground which cost me $40. After 3 days I received and email saying it was received. 2 days later I receive another email saying it was fixed and will be shipped back using Fedex. Then 4 days later when I got home I received a "door tag" saying i wasn't there to pick up the package and sign for it. It came at 11:30 A.M and I get home a 4:00 P.M. So obviously I couldn't sign for it. Because of this problem I called and requested that they ship it after 4:00. They said they can ask the driver but it doesn't guarantee that will be shipped at the time you requested. So the next I come home I get another "door tag" saying I missed my package the second time. This time I asked them to leave it at there facility and let me pick it up. They said I would have to wait until tommorow to get my package. Tommorow arrives and I pick it up. Finally I have my notebook. I now drive back and open up the box. It came with a paper saying it was fixed. So I now get my AC adapter to plug it in. And guess what? They didn't fix the problem. I carefully looked at the paper and it said that they fixed problem stated which in there mind was the loose left corner of my notebook. WTF? They didn't even bother to fixed the important problem, the POWER JACK! That's horrible service! I then call them saying they didn't fix the problem. after being transferred 5 YES 5 TIMES! The support person said they will pay for the shipping to send it back. Which means that I will have to wait even more to get it back AGAIN and actually have it fixed. The only good part about it being shipped back is that they are going to use Fedex priority overnight. WOW WHAT A TREAT!
UPDATE: I havn't shipped the laptop back. I was about to until I decided to take one last "explore" inside of it. I found out that the power jack wasn't directly attached to the motherboard, just a wire leading to it. So with a little superglue or epoxy it would be fixed. Now that I know what to do. There will be no need to send it back and wait another horrible week!
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Jan 11, 2010
I got an Acer Extensa 5420 a few months ago refurbished and at first everything seemed fine. A month or so later I noticed that the line out had a small crack in the middle of the green ring.. a little annoying but my headphones seemed to work fine so I just ignored it. After using the line out for a few months it's become more and more faulty. Now, when I plug in headphones no sound comes out, it doesn't even recognize anything is plugged in unless I have it turned at the exact right angle. I know the audio jack is just screwed up, but what options do I have to fix this problem?
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Feb 5, 2009
I have an Acer Aspire 5720 series with a seagate momentus (5400.3 120GB).
I am pretty sure the HDD is stuffed. The notebook tries to start and gives me different error messages each time basically to contact the hardware manufacturer. The HDD also seems to make a click or clunk noice every so often as if it is having trouble reading.
Anyway main question. If I replace the HDD how do I get this notebook working again... no recovery CD's or anything?
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Aug 29, 2009
my granddaughter peeled up a few keys on my lappy. they look pretty dlicate so i dont want to try force them back down. Is there a certain procdure for this?
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Mar 31, 2009
I noticed that if I have to shut it down by turning the power off directly from the power switch (without shutting down Vista first), some problems arise.
The next time you try to boot the laptop after doing an "emergency shut down" like that, the laptop starts making a very loud beeping noise and it's very hard to boot it (eventually it will boot, though). My friend said he doesn't have problems like this even if he has to turn off the power by pressing the power button for 4 secs.
Is the motherboard broken?
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Sep 15, 2009
way to remove piece of the headphone ending from the notebook audio port? It just broke inside the port...
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Apr 3, 2009
What is the point of sending a laptop to repairs if they do more damage than good? I could put up with the dodgy screen. I have months of work, musical compositions etc. stored on that laptop. This is a disgrace and I can't imagine what would possibly compensate for it. I'll have to see what I can get off my old laptop that I gave to someone else and look through my emails for stuff I sent people.
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Apr 7, 2009
It's been 2 weeks now, how much longer should I be waiting for a screen repair?
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Oct 10, 2008
I messed-up (my Aspire 7720-6395) by being impatient....broke 3 of the 4 retaining clips.
What are my options to fixing/working around this issue? Or, do I have to try to find a new motherboard?
Anyone have the service manual for this model?
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Jan 23, 2010
I have an Aspire 7738G and I have a few questions.
My subwoofer seems to be broken, sometimes it sounds as it should but sometimes it sounds like a broken speaker. Have anyone else experienced this? Is there a easy fix or do I need to hand it in for repair?
When it was new 2 months ago I began with creating two partitions on the windows drive (it has 2 harddrives) because I don't like it when the windows partition is on 500 gb, then everything got screwed and nothing worked (I so hate the MS partitioning tool).
Because of this I lost the backup partition and the genuin OS. I have ordered the windows seven upgrade but I wonder, can I do a clean install without having a genuin os on the pc, with the upgrade kit?
Is there anyway I get a new backup partition?
I do have a serial on the back of the laptop for vista, is there anywhere I can get the oem dvd for vista for this laptop and install it with my serial?
Right now I have windows 7 RC and the volume touch slider does not work. I can't find any drivers for it on the acer driver site. IS it broken or what is wrong?
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Feb 27, 2009
I recently dropped my acer 5315 and now the screen is broken. There are a lot of black blotches and a little color and some lines when I start up and it stays that way.
Would anybody know approximately what it would cost to replace the screen or know where I could purchase one.
How big of a job would it be to replace as I have never worked on a laptop.
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Apr 29, 2009
I'm using an Acer TravelMate 7520. I had it with me at university, and had no problems (other than it being a little slow sometimes...). When I came home for the summer it started freezing up, and then emitting a loud, constant beep. it will work fine for a few minutes upon start, but then the programs start to freeze, then the mouse, then the beep comes. I did a virus scan and came up with 2 viruses, which i removed, but it is still doing it!! I can't figure out what is wrong with it, or a solution.
The other day it got very hot, because me (like an idiot) left it sitting on my bed with the fan covered. It cooled off and everything, and the fan works fine.
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Mar 16, 2010
i dropped my netbook last night and cracked the left hinge. the hinge itself actually seems like a two piece and snapped back together, however it looks like it completely broke off the body.
the netbook looks like it still works, but im wondering what my options are, if any?
im assuming the standard acer warranty doesn't cover this...is it worth trying to fix myself, or is that even possible? should i just pray it keeps working and just hope for the best?
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Nov 19, 2008
My touchpad broke days after I got the laptop, I go to Acers site for drivers and then when I download them I get told they have errors. I cant click or scroll with the buttins either, it is utterly useless and I am having to use a terrible USB ball mouse.
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Mar 31, 2009
My husband dropped his Aspire 3680-2682 the other day and the screen went wonky. I booted it off a VGA monitor and it seems to be fine running from there, BUT I could not get it to boot to VGA except in safe mode, and when I choose to boot in regular mode it goes to the LCD screen and doesn't allow switching the display to the external monitor.
This is the only thing that concerns me that it might not be just the screen that sustained damage.
I was eventually able to get th bezel off (it doesn't come 100% off on this model but doesn't need to) and remove the lcd panel for inspection. The thin board taped to the back of the panel doesn't seem to be visibly broken or strained and the connectors to it were taped so firmly in place they didn't budge on impact. The small board that rests at the bottom of the top case under the bezel (the inverter?) can't be inspected well and I don't want to damage it by trying. In any case nothing appears damaged to the naked eye on or around the screen.
The first pic is how the screen looks when booted; it also (visibly) flickers and redraws continuously. The second shows that applying pressure allows a clearer view of the console and stops the flickering.
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I have found a replacement screen online for 50.00 and feel comfortable enough trying to replace it rather than spend the cost of a new laptop on sending it for repairs.
However, if it's not just the screen I don't want to throw more money at this.
In your experienced opinions, does it look like the damage is typical of a broken LCD screen and not something in the motherboard? (no clue on how to get a closer look at that stuff. took every screw out of it last night and couldn't get the bottom case to reveal its secrets.)
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May 2, 2009
I have a Acer Aspire 5590 and where my mouse pad is the left button ( left click ) is broken like it moves and doesn't click properly. I was wondering if you guys know how I could fix this or get a new button?
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Dec 29, 2008
it is a Acer Aspire 3680, the other day the clips that holds one stick of memory in broke, does anyone know how I could fix this, was thinking of gluing the clips back on or using electrical tape to hold memory in place,
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Dec 8, 2009
I'm working on an Extensa 5420 that has a broken plastic tab that holds the power jack in the lower case. Anyone had any luck with glue/epoxy (or some other techique) to secure the power jack in position so it won't fall inside the case?
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