Dell :: M1530 Trackpad Sometimes Unresponsive
Jan 15, 2009
my track pad on my M1530. I have sometime when I will run my finger across the track pad but the cursor with not move. It will jitter a little bit but will do nothing else. Then after a couple seconds, and sometime a hit on the palm rest, it will work again. It has happened probably the whole time I have had the laptop( 7 months), and now it seems to be occurring more frequently. Also, for the whole time I have had the laptop, the track pad will not always register a tap on it as a click, it just sits there like I did nothing. I know that could be a setting, but I have messed with them the best I can and it has changed nothing. Do you think this could be a driver issue, I have updated the driver since I got the laptop, or could it be bad hardware that came with the laptop. I have a complete care warranty, so they would probably replace it no problem, and I am already going to have the motherboard replaced because of a broken clip on the Ethernet port.
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Oct 19, 2014
I have a brand new ProBook 430 G2 (SKU # G6W35EA#ABB) with Windows 8.1, fully updated. I find that every 10-15 minutes, the left button on the trackpad becomes unresponsive. The trackpad still moves the mouse pointer and the right button continues to work, but the left button does not react. This lasts for several minutes, perhaps 3-4. Then the left button resumes working as if nothing had happened. Since the button resumes working, I suspect it is more likely to be a software issue with the driver or Windows 8.1.
I have Synaptics TouchPad driver version 18.1.8.1, the current version of the driver.
I have Windows 8.1 version 6.3.9600.
I have Bios version HP M74 version 1.03 (07/07/2014)
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Jun 17, 2009
recently I was using my XPS 1530 under normal circumstances when out of nowhere it started to become unresponsive and internet explorer froze. I had to manually turn off the power and then restarted. The laptop installed some Windows updates and I figured all would be well.
Well, I was wrong. Ever since then my laptop is extremely slow and programs such as internet explorer refuse to start. The problem is worse when my wireless card is active. For some reason all my restore points are gone as well. I dont know if I picked up a virus or if my HDD is starting to die. Most frustrating is the fact that I can't run any diagnostics without the laptop freezing or becoming horribly slow.
So, my problem is I dont even know where to start on how to fix this. My last resort would be to re-format my HDD and see if that fixes it but I dont want to do anything that drastic yet. Any ideas would be helpful seeing as I dont feel like dealing with Dell support yet.
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May 14, 2010
Had this Studio 1558 for about a week now. It's been mostly good, except it's been freezing for no good reason every so often. I'm not getting error messages, BSODs, automatic restarts, or any of that. The screens just stop responding.
I suspected it was a bad Win7 install, so I wiped and reinstalled Win7HPx64. Still froze.
Went back to a single-monitor setup, still froze.
Tried updating to the Catalyst 10.04 drivers, still froze.
Disabled Powerplay, still froze.
Changed AV/Firewall and uninstalled a pile of crap, still froze.
Installed XP, then Ubuntu, still froze.
Odd thing? Nothing in the event viewer to indicate a crash, other than the fact that a kernel power error shows up because I force a shutdown. I've yet to find a .dmp file anywhere that would indicate an actual BSOD. Fan never spun up, CPU monitors and logs don't show any sudden spike or drop in processor activity. Think the 4570 is busted?
*edit*
just recalled, I've also changed power settings so the CPU can't throttle, been monitoring all 8 cores, ran off battery and off ac, all to no effect.
happens whether i'm streaming video via hulu desktop, just browsing webpages, running virus scans, or just doing mostly nothing. ran the gamut of dell diagnostics, but nothing.
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May 22, 2009
I have a brand new Dell Insprion 1545. Everything has been good on it, and then all the sudden today the touchpad became totally unresponsive.
The pointer doesn't move AT ALL when the touchpad is touched. Luckily, I have a USB mouse, but having to use it kind of takes away the portability.
but it's entirely possible that I made some sort of stupid error or changed some setting to make the touchpad unresponsive.
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Mar 18, 2013
I have brand new XPS 12 and when using the laptop touch-pad it frequently stop responding for 1-2 seconds and I tried the followed :
1. upgrading Bios.
2. re-installing A04 driver of the thouchpad.
3. installing A03.
4. removing Driver completely and install again A04.
5. disable all gestures on the settings.
nothing seem to work!!!
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Apr 15, 2013
The battery about 8 months ago had gotten old & the Dell servicing application (what's its name?) told me that I needed to purchase a new one. The battery was showing full power (on a full night charge) and yet would only give about 25 minutes power. So, I'd taken to the habit of just keeping the laptop plugged into the adapter.
This past weekend, the light on the side of the laptop (either glow white for getting power or blinking yellow when warning on last few minutes of power or be dark when powered-down-with-no-adapter-plugged) has now gone dark despite being plugged into the adapter.
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Jan 23, 2015
I recently bought this 2-in-1 and I love it but when using the keypad the cursor freezes temporarily in between actions so I have to resort to touch to continue. There's a lag of a few seconds (10) that is frustrating when I want to use the device as a laptop. The touchpad becomes unresponsive and I have to wait or use touch to continue...
Can this be altered in Settings or is it a bug?
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Oct 16, 2008
I recently bought an Acer Aspire 5720-4516 and started having some problems with it. I just fixed the Wireless connection problem thanks to a fellow member's suggestion ( the card was out of place), so now I'm going to address the camera problem.
Calling the Acer company, they gave me a bunch of useless information, albeit very politely, and led me in a wild goose chase. Not only that, but the drivers they had in their US page were slightly all over the place. But I digress, the camera was working fine for a few weeks after I bought the laptop, then just as easily, it wasn't opening up as it should. I downloaded drivers like crazy, and still nothing happens. The Acer Crystal Eye program opens and the 'booth' like setup is fine just as it was originally, but the space where the image is doesn't show up. After a few more tries of trying to access the program, it would just not load and it would tell me to search for the latest drivers once more. I would download the latest ones and still nothing.
I wonder if other people have had the same complications as me. Anyone have any suggestions? How can I check if the device is actually active in my computer, because I've tried looking for a way to tell and nothing comes up.
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Feb 9, 2013
The touchpad on my Dell Inspiron N5110 is behaving strangely sometimes: suddenly it becomes unresponsive, cursor moves, but very hard, and after some time it just comes back to normal state.
I'm unsure whether this is the driver problem or a hardware problem. I'm using Windows 7 Professional x64.
My driver is up to date, it was downloaded from official site, but however I can't get my touchpad to work correctly consistently.
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Sep 13, 2014
Having problems with the cursor, I have tried various Drivers but to no avail, so i replaced the Palmrest and the problem still exists, The bios recognises the Touchpad, can't figure out were the problem is coming from.
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Sep 23, 2009
I sorted my 5315's battery problem (it was the AC adapter), only to find that now the touchpad is quite unresponsive. It won't move smoothly, constantly stopping and starting.
I've played with all the settings I can find, and installed the latest Synaptics XP driver, but Windows seems to see it as a "PS/2 port pointing device" - the laptop doesn't have a PS/2 port, so this is obviously incorrect.
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Dec 10, 2014
I'm running Windows 8.1 on a Pavilion g6-2123us I purchased in 2012. For quite a while now I've had some annoying problems with my touchpad. And it's been getting more and more common as time continues. When these events happen, the whole touchpad is unresponsive, including the on/off buttion, as if the device had been simply unplugged. I have tried a wide variety of things to fix it including uninstalling and reinstalling the drivers multiple times using the most up-to-date drivers from both the HP and Synaptics websites.I have gone to the "mouse properties" in control panel and used the reset devices which worked quite well. Some times, just putting the computer to sleep for a short period of time will do the job too. However, as time continues, these things work less and less. Could it just be an internal hardware issue with a loose connection? Or, just an overtired device? I've replaced and updated the drivers multiple times, so I know that option wont do the job.
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Jan 4, 2015
I have just purchased the Acer Aspire ES1-512 laptop from Tesco, the laptop will be used for college assignments so will involve a lot of typing. The keys are fine apart from the space bar which is pretty much hit and miss, press the centre of the space bar it works fine, but when pressing the edges or near to the bottom of the space bar and it only works some times and others it doesn't work at all. This means going back and having to put in the missing spaces on documents which is pretty time consuming.
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Dec 19, 2014
I have a Dell Latitude E5520 and lately it has been extremely slow, and characters on screen tend to lag far behind my keystrokes occasionally not appearing at all. Sometimes when I click on a button it will lag for several seconds and then go through, other times nothing will happen at all and I will have to click the button again and it works. Recently the laptop was taken on a plane and the in-flight wifi was used, that is the only thing done recently outside of the normal routine.
I have booted into safe mode and the lag still occurs. I have antivirus software installed and up to date.
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Sep 1, 2007
My acer loaded in xp as normal but my keypad and mousepad were unresponsive so i did a clean install with xp(not acer recovery) that ran through to when you do user input and froze again now i have a new hd and the same thing is happening except when i load into safe mode then everything is fine,
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Jan 14, 2010
Quote:
Originally Posted by smoses799
I went to hp's website and downloaded the new driver. The installation went to the point where it erased the old bios and closed. So, I ran it adian and it said that I still ha the old bios. I tried to run it agian and it claws at the same point. I continued to use the computer. After about a hour I decided to restart the computer. Now the lights on the computer comes on and I can hear the HD start up but the screen stays black and it seems to not post or start windows. All I see is a black screen and cannot get it to respond. Just a warning for other dv8t owners thinking about updating. Posting this from my iPhone
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Jul 21, 2014
For a few months now my Lenovo B575 laptop will become unresponsive if it sits idle for some time, around an hour. If music is playing, it continues to play, screen saver continues to go, but keyboard and mouse are locked up, system is unresponsive. Have to do hard shut down and then restart. I've checked power settings and nothing seems odd.
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Sep 29, 2014
I recently upgraded to Windows 8.1 from 8, and it will start up to the main desktop but has a constant loading hourglass running, and cannot click on anything, no icons responsive, only ctrl/all delete. It did say my amd graphics driver couldn't be found. My screen also blinks blue and back to desktop like it is possessed.
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Dec 20, 2009
My mother was having some trouble with her laptop, and I was wondering if you guys had an idea of what the problem could be. Basically, it won't turn on, even with the battery plugged into the wall. It is completely unresponsive. The last time she used it was last night, and she said that when she was done, she left it on with the screen down and the battery plugged in.
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Nov 19, 2014
I'm working on this Netbook for my parents. It has been used VERY little since new, has all the Updates installed,
There are NO programs installed outside of the Factory Programs except for MS Security Essentials, and Maliwarebytes.
That said, it is VERY SLOW and sometimes UNRESPONSIVE to keyboard commands. I know this isn't a high level PC, but is there anything I can do to speed it up so we can search eBay, Facebook and other sites. No hard computing is needed, just basic simple functions. It's just to slow now and basically no one will use it.
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Dec 21, 2013
My Pavilion TS 14 Sleekbook running Windows 8 did two updates today that required restart for both. I don't know what the updates were, I have it set to autoload important updates. When I tried to "flip" my lock screen to enter my password to open, the screen did nothing but show energy waves around my fingertip. Used the keyboard to open to password page. Tried to pull up touch screen keyboard, nothing. Used regular keyboard to type in password and then the touchscreen works fine.
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Nov 6, 2014
My Lenovo touchpad is unresponsive after an update by avast that requires a reboot. I have no way to log in at this point. Is there a way around this? How do I fix it?
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May 29, 2010
I just got my xps 1647, but where's the scroll function in the trackpad? It is very inconvenient when I'm reading big webpages.
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Jun 10, 2014
On my HP Envy M4-1015dx laptop, I was editing a large image file in Photoshop, likely using a large amount of the scratch disk. In the background I had another Adobe program running though I had not engaged the application in the couple hours prior. Google Chrome web browser was also open in the background, with admittedly a lot of tabs open. So, the load on the computer/processor? was definitely heavy.
At this point, the battery died and the computer subsequently shut down. I plugged in a power source shortly after, and pressed the power button to turn the laptop on. The laptop booted and went to the welcome screen, I entered my password and the laptop got stuck on the "Welcome" screen that loads prior to opening to the desktop.
I pressed the power button to turn off the laptop and again to turn it on. At this point everything loaded extremely slowly. The screen where I enter the password moved extremely slow, taking at least 5 - 10 minutes to accept my keypresses and start loading the desktop.
Using any other application did not work, they became unresponsive. Attempting a system restore took over 30 minutes just to set a restore point and "prepare" the computer for a system restore. I was never able to complete a restore, I got an error during the preparation process.
It seems like the processor is just overloaded with even the smallest tasks now.
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Aug 8, 2014
Recently, the sound has become unrepsonsive and the speakers will not play any sound on my laptop unless I restart it every time I use it after it has gone to sleep.
Also, the orange button on the mute button does not light up when the speakers are not working.
Model: 15-n019sa
Product: F1X71EA#ABU
The audio driver is up to date
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Apr 26, 2009
I'm on my 2nd SXPS 16 (first one had dust under the glass) and on both systems the trackpad gets very hot even when I'm barely using the computer! Is there anything I can do to get the heat down? Is there a application that allows me to increase fan speed?
It really get uncomfortably hot even when it's just sitting on my desk with no programs running (and I have the 256GB SSD which I thought would reduce heat!). I also know this isn't an issue with the computer b/c the original one I had, had the same issue
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Apr 9, 2009
I am running the E6400 on Vista Ultimate x64 with the 7.102.101.216 trackpad drivers.
Every so often (probably once week) the trackpad will stop functioning: the buttons keep working but the pointer does not move. At that point the only thing I can do is to shut down and reboot. There doesn't seem anything systematic about what I am doing before to trigger this.
I normally have the pointing stick switched off, I've turned it back on to see how that interacts
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Jan 5, 2009
I'm used to the trackpad of the Inspiron 8600 which is accurate and responsive. By comparison the trackpad of the E6500 is not very responsive.
I can move my finger 1/3 of the way across the trackpad before the cursor responds, and even then the cursor will lag behind my fingertip.
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