HP Envy 17-j184nr Recovery :: Critical Error Condition Was Detected At BBV1

Sep 8, 2014

 I just got a HP Envy 17-j184nr. I also bought a Samsung 850 pro 256gb ssd to go along with it. Made the recovery discs. Put in the ssd and started the recovery process. It got all the way past the part with administrator and the second drive download, then it restarted. It loaded up and went into recovery imcomplete. Tried it twice with the same result. The retry option does nothing except sit there on "Insert recovery media" even though i've inserted every disc at least twice.

The log shows...
[6:58:36.74] ChkErrBB.CMD :     Detect some error during PININST_BBV.
[6:58:36.74] ChkErrBB.CMD :     Check c:system.savLogsBurnBootWarn.log
[6:58:36.76] ChkErrBB.CMD :     or, check c:system.savLogsBurnBootMerge.log
[6:58:36.77] --------------------------------------------------
[6:58:36.77] Critical error condition was detected at BBV1...
 
I really want to start using my computer.

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