Sony :: VGN NW240F Keyboard & Touchpad
Dec 27, 2009
All of a sudden, my keyboard and touchpad stopped working under windows7
It's on Windows 7 - POST, BIOS and other out-of-windows screens are ok. Also WEB-button pre-Windows browser responds to keyboard keys properly.
Function/DISPLAY OFF keys are not working either - however, if I close the lid (W7 goes to sleep), then wake it up afterwards, function keys work fine (brightness, volume etc.) - sadly, still, the keyboard input does not.
Already tried:
- system restore
- vaio care recovery
- complete, clean reinstall of the W7 Ultimate
- removing keyboard/touchpad drivers, reinstalling, updating them
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Feb 15, 2010
My husband bought me this Sony Vaio VGN-NW240F as an early VDay present. I love it with one exception, the touchpad! I notice it only acts up when the computer is idle and takes a few seconds to start working properly. My husband suggested I return it for another one but before I do that I want to see if anyone else has had this problem. Is it going to make a difference if i exchange it?
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Jul 22, 2009
My Acer Aspire One, which I love, does one thing that drives me NUTS! The touchpad, mainly noticed in games (FPS are the most detectable), doesn't respond while pressing keys... IE, I press "W" to run forward, and the touchpad doesn't work simultaniously... I can run, or look around, but not both at the same time... why is that? No other touchpad in a laptop I've ever used had the limitaion? And, when using an external mouse, the mouse works great, meaning I can move around pressing keys on the keyboard all while looking around. It just gets annoying having to stop, look around, then move, stop, look around, move, etc.
Is this a driver problem or a hardware problem? Even the EEE Pc that I use to have didn't do this, so why the new Acer? Curious, and no idea how to fix it.... Maybe it's even a setting somewhere I'm unaware of...
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Dec 29, 2009
While I was hoping to use this for games, I have not been able to as the keyboard and touchpad cannot be used at the same time.
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Sep 28, 2009
I have an Acer Aspire 5630 and since 2 weeks i'm having problems with the touchpad and the keyboard. I tried reinstalling Windows Vista which didn't work. Then i tried windows 7 and it also has the same problem( also tried new drivers etc) . With an extern keyboard and mouse it is able to use te laptop.
fn+ f7 doenst work. (because de keyboard doenst work )
The strange part is that when i acces the bios, de keyboard works.
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Jan 31, 2013
To start off, i have a dell xps m1530. i just recently (a week ago) installed windows 8 on it and it was working perfectly fine until about a day ago. My touchpad suddenly started typing symbols when i moved my finger around on it and then all together it just quit working including the buttons.
I later discovered that if i were to press the caps lock key my whole keyboard would quit working until i restarted my computer. I've tried reinstalling all different kinds of alps drivers for my touchpad including the one i had before the windows 8 switch, which was supposedly compatible with windows 8, and still have got nothing to work or change.
Under the device manager my touchpad still shows up but has a "code 24" under the description of it which means something isnt working properly, not plugged in or the drivers are nonexistant. I am so lost now and dont know how to get my touchpad working again or why my keyboard quits working when i hit caps lock (which doesnt actually turn on the caps lock anymore).
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Jun 23, 2008
My touchpad and keyboard quit working all of a sudden. I tried to reboot and I can't select the safe mode choice cause the arrow keys on the keyboard don't work. Some people suggested that I remove the battery and reboot, and again nothing.
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Jan 5, 2008
I've got an acer aspire 5672 and I can't get passed my login screen anymore. The keyboard and touchpad do not respond.
I tried in safe mode and there they do.
There was one time where they did respond but then they stopped right after loggin in.
The system seems to keep running though, as the cursor blinks etc, it's just that I cannot do anything.
As it does work in safe mode, it must be a software thing, no?
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Feb 24, 2010
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
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May 14, 2014
I have a HP pavilion touchsmart sleekbook 14-b133tx laptop running windows 8 and is still in warranty because of a faulty touchscreen. A few days ago my touchpad is not working properly. when i tap the touchpad it does a richt click and when i move my finger in resizes my icons. I look at device manager at it says that the device is working properly.
The touchpad works normally after booting but stops after a few minutes along with the keyboard (i am using the touchscreen as i type this). When i go to the mouse settings there is an error "cannot connect to synaptics pointing device driver" it prompted me to uninstall so i did but the driver won't uninstall. I tried to uninstall it on device manager then rebooted my pc then reinstalled it again but the problem is still present.
Now the touchpad is not working at all and the keyboard stops a few minutes to hours after logging into windows ang fixes itself when i reboot my pc but stops working again after some time. In the device manager there is now an error in the touchpad "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". I already did a hard reset, the sfc/scannow, a system restore, and I already used system recovery to revert back to its factory settings but the touchpad is still not working (still error code 24) and the keyboard still stops responding after a few minutes.
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May 24, 2014
I can't use the keyboard and the touchpad at the same time, using the keyboard disables the touchpad.
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Jan 26, 2010
Is there a way to DISABLE Y530 keyboard touch pad? I prefer to use my wireless mouse. with the touch pad enabled, I accidently touch it and need to undo it's input. I have been unable to find any documentation related to the keyboard touch pad.
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Jun 16, 2008
My laptop was freezing on boot up at the account selection, the cursor would not move or the keyboard operate.
I did a factory restore with the Acer discs and I am left with the same problem. If I access the Bios then the keyboard and touchpad work. The minute |I get to the Windows logon screen they are both dead again, no movement whatsoever.
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Nov 19, 2008
I have an ACER Aspire 5670. Recently i installed windows vista business.
From the day i installed vista my battery appears to be broken.
Ok let's say battery cells were destroyed (Fedora installed on the same system report that battery may be dammaged)-So it may be destroyed in a couple of hours.
The second weird thing is that it persists not to recognize one device. In the device manager it has a hardware ID: ACPISMCB000
Third weird story. Today my notebook prompted that there was SP1 update available. I installed it (in 3 phases - 2together at shutdown and 1 after restart)
After SP update my keyboard stopped working - same thing with touchpad. I uninstalled SP1, uninstalled synaptics driver and re-installed it - same thing.
In a forum somewhere i read that battery causes these problems. I took battery off and now i am writing this message from my notebook's keybord ... touchpad still dead...
both keyboard and touchpad work perfectly in Fedora 9 and that usb mouse/keyboard work perfect too in Vista.
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Mar 9, 2013
Dell n1510 - receive error 24 ... I have run all updates, tried an older driver and re-installed the latest drivers, without success.
Unable to test keyboard by pressing f8 at start-up to get to a command prompt. also unable to press f6 to enable keyboard.
In windows mobility center, the 'turn on' button for the touch pad is grayed out. Is it possible that the keyboard/touch pad connections are not plugged in tightly? i don't want to to open up the laptop unless that is a good option...
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Feb 23, 2013
I have recently updated the BIOS on my E530 laptop to version 2.08 (the previously installed version was 1.xx, probably 1.37 as far as I remember, but am not sure about the exact version..). After the update the laptop keyboard and touchpad stopped working in Windows.
The keyboard does, however, work in the BIOS and both (keyboard and touchpad) work when the computer enters the Windows-startup-screen (where it suggests to fix hard drive errors etc.).
I am using Windows 8 all along and before I never had problems with my hardware. Now both the keyboard and touchpad are recognized in Window's Device manager, but are known to have troubles. There is also a PCI Device recognized in the category "Other devices", but it's missing any drivers (I wonder if there is a connection..). All those three are recognized as such by the Lenovo Solutions Center as well.
I have tried reinstalling the UltraNav drivers, but it wouldn't work. Also, I've tried finding any possible configuration regarding my problem in the BIOS, but was unsuccessful. If I attach an external mouse or keyboard, they work. I really don't know what else to do to get my laptop's keyboard & touchpad working!
The complete description of my laptop is: ThinkPad Edge E530 (3259-HLG), running Windows 8 (x64).
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Jan 7, 2015
As the title says, there is no driver available for the keyboard/touchpad on this laptop. There is no way to adjust the current touchpad settings. I've followed all the troubleshooting steps for Windows 8.1, but this model simply lacks a Dell Touchpad interface or any settings to change gestures or scrolling speeds and sensitivity. None of the usual gestures even work, not even pinch-zoom.
This wouldn't be a big deal if there were a driver available to fix the issue, but there isn't - this model does not have a input driver available at all. All that is provided is an ancient Mouse Properties thing that seems designed for a wired mouse and some ETDWare SmartTouch thing that does nothing at all as far as I can tell. The literature for this model claims that the laptop has " a roomy, gesture-enabled precision touchpad, [which can] zoom, click and point with impressive accuracy and speed." Well the gestures consist of two finger scrolling and nothing else, and there is no zoom, not to mention any other gestures, and accuracy and speed tend to rely on users tweaking things to their own unique preferences (impossible as it is).
All this is to say, is Dell working on getting an input driver for this model? Is there an update in the works? Is there some other method available to remedy this unfortunate failing of an otherwise pretty nice machine? If I don't hear back in a week or so, I'm just going to return this and buy a different brand.
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Feb 13, 2014
Assuming there is a setting to change this. At least I hope so. Synaptics. y510p
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Apr 8, 2013
Ive had the laptop about two weeks and honestly, do not know how this happened, but the keyboard on the laptop stopped working 2 days ago. A USB keyboard does not work either. The on screen keyboard is the only way to use this laptop now. Steps I have taken to resolve the issue that have not worked are
1. unplugging of all peripherals, powered it off, disconnected the power cord and removed the battery and let it sit for a minute, then powered it back up with no peripherals and nothing, no change.
2. system refresh did nothing to bring the keyboard back.
3. uninstalled keyboards in device manager and rebooted to nothing from the keyboard.
It seems odd that the on screen keyboard is the only keyboard option that works, does the onscreen keyboard have an override that prevents any other type of keyboard from working while it is enabled? i get the vibe that the use of the onscreen keyboard is at the root of this issue, and the touchpad mouse has remained functional, its just the keyboard
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May 18, 2014
I have had my lenovo Z510 for about 3 weeks now, and I am running into a problem where I cannot use my keyboard keys and use my touchpad at the same time, which makes it difficult to play games. I have gone into the settings and went to mouse and touchpad and selected always on, but that didnt seem to do much, maybe i need to increase the active area of my touchpad, but I dont think windows 8.1 comes with any such tools and I dont think Lenovo pre installed anything...
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Aug 28, 2014
I recently bought a lenovo Flex 2 -14" one. The keyboard and touchpad together keeps getting disconnected at times. The backlight also keeps blinking when turned on. During that time, I am not able to receive any response via the touchpad and keyboard. It's like a loose connection. Keeps turning on and off!!
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Jul 18, 2012
I have a new Thinkpad T430 and I have an issue with the touchpad. My touchpad is disabled while holding a key on the keyboard which is extremely frustrating. If I hold down a key then my pointer will move a short distance before stopping and becoming unable to move any further until I release the key. I've learned that this feature is know as the palmcheck feature of the ultranav drivers. However, in the settings for my touchpad, there is no palmcheck setting. The feature seems to simply be on with no option to turn it off. I have updated to the latest drivers, but still there seems to be nothing I can do to fix this issue.
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Jul 22, 2014
Dell Latitude E5540 keyboard and touchpad freeze. Sometimes when pressing Enter the keyboard and touchpad freeze but the laptop keep processing, so I need to restart my notebook to have the keyboard back....
Specs:
8GB DDR3
500GB HDD
Windows 7 Pro x64, even with the preinstalled Ubonto have the same issue.
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Sep 26, 2014
When the keyboard on my T430s is in use, the touchpad is disabled. This prevents any gaming.
The driver for the touchpad is UltraNav Pointing Device version 16.2.19.14 (the newest available I believe). How to get the touchpad working so I can play some games?
I have tried to modify the touchpad settings from the Control Panel but I cannot find a relevent option.
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Apr 24, 2013
I have a Precision M4700, Windows 7 Ultimate on which the touchpad and keyboard nubbin have become unresponsive ever since I installed a Mircosoft Wireless Notebook Optical Mouse 3000. The touchpad doesn't even appear in the device manager under the human input devices. Pro support at Dell is baffled. I've looked at the settings in the Dell Touchpad software and everything looks OK (e.g., Touchpad is not disabled). It's simply gone. It doesn't appear in the Bios or when we booted from a Windows 7 DVD. We well probably either have to send the system back or replace the motherboard? What is to prevent it from happening again?
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Jan 6, 2014
I received a T410 and worked two days on it. From one office I moved to another location and worked for some hours. After lunch I started the machine again, but neither touchpad nor keyboard is working. If I connect a pointer via USB on the machine the pointer is working, keyboard unfortunately not.
Ok. Admins installed it new. I worked one day, next morning same issue. Well, back to admins, reinstallation completed. Again for two days I could work without any problem. So as it happened the third time admins decided to provide me a new hardware: I received a T420. I have been working with this one week without any error.
I took the notebook home. I had been working with it for one hour. I used a USB-to-bluetooth wireless pointer. No problems so far.
I got back in the office this morning an guess what?!?!?! Same problem as for the T410: Windows is starting up but touchpad and kayboard is not working at all!
What did I? In my opinion nothing special:
1) Started up machine
2) Added pointer
3) Connected via WLAN to network at home (settings for Home-Network applying)
4) Packed the notebook into my suitcase and took the flight.
5) Back at the office connected via LAN to network, connected via VGA to monitor, added usb-keyboard, added pointer.
What can this be? I mean I'm able to destroy to different machines! Only common is Windows 7 and T4xx series...
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Mar 28, 2009
I have a bit of problem with the touchpad on my vaio laptop
in my house downstairs when my laptop is plugged in and placed on the floor or surface the touchpad becomes un useable really slow but as soon as i disconnect the psu the touchpad works.
in another room all works ok and when the laptop is plugged in upstairs all is ok.!!! even on the carpet
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Oct 1, 2009
One solution mentioned on NBR was the improved insulation - but there may be another one.
Or maybe the "mad mouse" is static and the inverted mouse is something else.
My laptop was gettig very bad with the inverted mouse - and it didn't seem to be static related.
I just did some googling - [url] this seemed promising (the detailed driver analysis for XP) - unistalling of the touchpad driver to be specfic
I ujst did it and my mouse is no longer inverted - of course I loose some functionaltiy too (scrolling etc.)
But tapping works, and clicking too and moving the mouse.
I hope I'll remember to drop back in at a later date to tell you how it works out - it the mouse no longer inverts without the Alps driver.
My SZ is a SZ71VN/X
No, the inverted mouse is back
its possible that Vaio Alps touchpad drivers are outdated.
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Jan 31, 2009
The left button of my touchpad does not work anymore! If someone has encountered a problem like this and has come up with a solution it has stopped working permanently!
Forgot to mention that the laptop I have is a VAIO SR and that I have tried a few things already to see if it would solve the problem, but no luck. Uninstalled and reinstalled the driver, switched from right-handed to left-handed, uninstall and let windows choose the driver, etc...
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Feb 20, 2009
Does anyone get their touchpad fully working with XP? Even after installing Sony Synaptics driver from Sony site, mine still only works like a regular mouse and there is no option to control the tapping
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